Month: October 2017

Transition to Value-Based Care with Joe DePinto, President of Specialty Solutions at Cardinal Health

Joe DePinto is a healthcare executive who has dedicated his career to specialty therapeutics. His passion is helping patients who live with complex diseases like cancer, rheumatoid arthritis and renal disease – and working with healthcare providers, drug manufacturers and payers to find new ways to improve specialty care.

Throughout his career, success has always come from putting people first. He loves the opportunity to coach future leaders and to guide teams to reach their full potential. He believes great people are fundamental to any successful business. Nothing gives him more pride than seeing the people around him succeed.

In his role as President of Cardinal Health Specialty Solutions, he spends his days working with teams and clients to find new and better solutions to today’s challenges and looking forward to determine how they can meet tomorrow’s opportunities.

Why Healthcare? I have always been extremely scientifically curious. Science has always been something that I found fascinating. I was fortunate right out of college to get into healthcare and I was drawn to the field of oncology.

Hot Topic that should healthcare leaders agenda:  Transition to value-based medicine/care.

How have you created results by doing things differently? To continue to deliver ongoing education about the regulations and the implications to the practices on how they manage their day to day.

Setbacks that you learned from: We underestimated the importance of the specialty marketplace.

Proudest leadership moments: I had a unique opportunity to be involved in the company called Ortho Biotec. What I learned from working there is the importance of good people in the organization, diverse teams, focus them on what’s important which is the customer and being resilient.

Exciting Project: We are excited about our hub services and providing our pharma clients with data.

Joe 101 Course on Outcomes Improvement:

1.What is the best way to improve healthcare outcomes?

Follow the science. Medical innovation leads to treatment of complex diseases.

2. What is the biggest mistake or pitfall to avoid?

Clinical results are not enough in the value-based care environment.

3. How do you stay relevant as an organization despite constant change?

Growth. Growth is the lifeblood of every organization.

4. One area of focus that should drive everything else is:

We put the patient at the top of the pyramid.

Recommended Book:

Never Split the Difference: Negotiating As If Your Life Depended On It

Closing Thought:

We have to focus our needs on how we continue to bring breakthrough medical innovations that delivers strong outcomes and make economical sense.

The Best Way To Contact Joe:

Links mentioned:

MACRA resources page

Information on Sonexus Access and Patient Support

Providing an Outstanding Patient Care Through Effective and Efficient Technology and Hospital Network with Terry Williams, Founder and CEO at Rhize Tech

Terry Williams was a top performing high school and collegiate athlete, he transitioned his All-American talents to his professional IT career. With no fear of the big stage, he worked his way up the enterprise IT ladder with impact roles at AT&T, Sprint, Level 3 Communications, and EDS.

After rolling out 10 Tier-4 data centers, working in Level 3’s Dedicated NOC, managing complicated IT for mergers and acquisitions, and building out Colorado’s first electronic voter registration system, Terry turned his sights on Health Care IT.

Over the past eight years, Terry has made waves in Health Care IT bringing technology to the forefront, and in 2014 he launched on of Colorado’s fastest growing companies, Rhize Tech.

Rhize Tech is changing the game in Information Technology solutions and consulting. As natural-born leader on and off the field, Terry has assembled a team of industry leaders committed to excellence, fair pricing, exceptional customer service, and providing world-class technology solutions that allow companies to run faster and more efficiently.

Why Healthcare? A headhunter reached out to me and encouraged me to enter into healthcare. I took a leap of faith and took a position at Vail Valley Medical Center in Colorado.

Hot Topic that should healthcare leaders agenda: Providing an outstanding patient care and ensure effective and efficient technology and hospital network.

How have you created results by doing things differently? Our biggest thing is customer service.

Setbacks that you learned from: Choosing the right name and brand.

Proudest leadership moments: We delivered 2 Tier-3 state of the art data centers to world class hospital.

Exciting Project: We are in the process of acquiring another healthcare technology company.

Terry 101 Course on Outcomes Improvement:

1. What is the best way to improve healthcare outcomes?

Listen to your patients and measure patient outcomes.

2. What is the biggest mistake or pitfall to avoid?

Just having your deliverables that outpace your customer service.

3. How do you stay relevant as an organization despite constant change?

Read, listen to people, go to conferences and listen to  Outcomes Rocket podcast

4. One area of focus that should drive everything else is:

Outstanding customer service.

Recommended Book:

Elon Musk

Closing Thought:

Follow your dreams and align your dreams with the dreams of others.

The Best Way To Contact Terry:

Contact number: 970-376-7843


Regina Holliday is a patient rights activist and artist. After spending 16 years working in retail management and six years teaching art, Regina began painting a series of murals depicting the need for clarity and transparency in medical records. This advocacy mission was inspired by her husband Frederick Allen Holliday II and his struggle to get appropriate care during eleven weeks of continuous hospitalization at five facilities. After his death resulting from complications of kidney cancer on June 17, 2009, she began painting a large mural entitled “73 cents.” This piece can be viewed at 5001 Connecticut Ave. Washington, DC 20008 and depicts the Holliday family’s journey through the medical system during Fred’s cancer care and their desperate attempt to access Fred’s medical record.

The painting became part of the national healthcare debate and was featured on BBC, CNN, CBS, AOL, Voice of America and the Washington Post.

Regina also speaks at medical conferences providing the patient view in HIT and paints on canvas at medical conferences. She paints the concepts discussed and presents them through a patient’s view. She also began an advocacy movement called “The Walking Gallery.” The Walking Gallery consists of artists, medical providers, technicians, governmental employees and advocates who wear patient-entered care paintings on the backs of their business suits. These jacket paintings combined with the tools of social media have spread the word about the importance of the patient’s voice in healthcare discussions.

On July 13, 2010, Regina was honored to represent the patient voice during the announcement of stage 1 Meaningful Use measures.

Why Healthcare?

Regina’s mother was a housekeeper in a hospital growing up.  She always considered healthcare a potential life direction. It did not initially become her life direction. Her husband Fred became sick and she became his caregiver. It was this experience where “I was awoken to how challenging the system can be while I was sick and that made me decide to dive into advocacy just help other people out. People are not very good at telling their own story. Maybe they’re shy maybe they are challenged in some way. So to get their stories out is key in changing health care policy legislation. And so I was able to fill that role…You know I had a lot of time I could devote others and making sure their journey was better than ours was.”

Hot Topic that should healthcare leaders agenda:  

Making health care costs more transparent and affordable.  “I just went to the direct primary care summit in D.C. last week…it was really great. Direct primary care is often called concierge medicine. Those are physicians who basically don’t take insurance in any form. And they just do direct pay and they do what’s called transparent pricing.” 

Setbacks that you learned from: 

“I’m blessed in my advocacy journey with very few setbacks. Now I recently did run for mayor and lost the election. Part of it was just learning the entire process of running…I did my best to be part of that process. So I feel like everything that you do is in a life can help you be where you’re supposed to be.

Regina’s 101 Course on Outcomes Improvement:

1.What is the best way to improve healthcare outcomes?

  • Get on Twitter and talk to people.  Hear their stories.

2. What is the biggest mistake or pitfall to avoid?

  • Putting all your eggs in one basket and only using one path or advocacy.

3. How do you stay relevant as an organization despite constant change?

  • Cease being an organization and become a person.

4. One area of focus that should drive everything else is:

  • Putting the patient’s values and story front and center.  

Recommended Book:

Stranger in a Strange Land – Robert A. Heinlein

Closing Thought:

Stay Brave!

The Best Way To Contact Regina:

Regina Holliday on LinkedIn

@ReginaHolliday on Twitter

Regina’s Medical Advocacy Blog

How to Use Technology Effectively to Address EMR Inneficiency with Dr. Sudip Bose, CMO and Co-Founder of LiveClinic

Sudip Bose’s mission is to improve the health of veterans and America.

Below is the list of his experiences:

-Practicing emergency physician recognized as one of the “Leading Physicians of the World” by the IAHCP and as one of “America’s Health Care Leaders”

-Iraq war veteran recognized as a “CNN Hero” for serving as the US physician who treated Saddam Hussein after his capture from the spider hole, and for serving one of the longest continuous combat tours by a physician since World War II

-Expertise and author in the medical arenas of emergency medicine, leadership, mass casualty, disaster care and PTSD

-Featured physician on hit worldwide reality TV show “Untold Stories of the ER”

-TV health correspondent for local/national media outlets (Dr. Oz, CBS News, etc)

-CEO of leading medical education companies


-Founder, nonprofit charity

Why Healthcare?  It was in March 2, 4004: thousands of people marching on the road. In the crowd where 12 suicide bombers and all of a sudden there were so many people lying on the ground, injured. I was the only physician in the scene but there were medics around. I think my main motivation in the medical sector is to use my unique experiences and combat in the emergency room and multiply it, make a better impact, that’s what we are trying to do.

Hot Topic that should healthcare leaders agenda: Using resources efficiently. It is technology that can help with the efficiency.

Setbacks that you learned from: As pertains to life clinic when we started out, we were just telemedicine but we realized it’s not going to solve the bigger puzzle of healthcare.

Proudest leadership moments: It was in Iraq when I found Chris dead on a sidewalk. Serving with heroes like him in the medical field is my proudest moment.

What advice would you give to the listeners on creating a compelling mission to stay focused on? The mission comes from within. We all have a unique set of life experiences, unique skill sets. It’s not about the skill set you have, it’s what you do with that. Find that passion and make an impact.

Exciting Project: The Battle Continues, LiveClinic, Speaking Engagement website, Upcoming website:

Sudip 101 Course on Outcomes Improvement:

1.What is the best way to improve healthcare outcomes?

Efficiency through technology.

2. What is the biggest mistake or pitfall to avoid?

We need to focus on the center of the epicenter which is the doctor – patient relationship. To not break the silos because of non-standard technology.

3. How do you stay relevant as an organization despite constant change?

Focus on the fundamentals because they will never change.

4. One area of focus that should drive everything else is:

Patient outcomes.

Recommended Book:

An American Sickness by Elisabeth Rosenthal

Closing Thought:

We all have the power to multiply ourselves, to make an impact.

The Best Way To Contact Sudip:

Twitter @docbose

Linkedin Sudip Bose

Facebook Sudip Bose