This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com What if the key to transforming healthcare isn’t just technology, but bringing compassionate, personalized care back into the home? In this episode, Dr. Jessica Son, Chief Medical Officer of Clover Care Services at Clover Health, shared her journey from primary care physician to healthcare executive, driven by a desire to fix systemic gaps she observed while doing house-call medicine. At Clover Health, a next-generation Medicare Advantage company, she leads value-based care initiatives that combine technology with human-centered delivery. Their AI-powered Clover Assistant equips physicians with real-time insights to improve outcomes and reduce care gaps, while an in-home clinical team ensures patients receive personalized and coordinated support. Dr. Son emphasized the urgency of proactive, compassionate care amid a strained healthcare system and a growing elderly population. She welcomes partnerships with organizations and providers who share Clover’s mission to improve lives through holistic, home-based care. Tune in for a powerful conversation on how Clover Health is blending technology, human connection, and home-based support to improve outcomes for those who need it most! Resources: Connect with and follow Dr. Jessica Son on LinkedIn. Follow Clover Health on LinkedIn and explore their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Creating inclusive environments for neurodivergent individuals requires addressing stigma, fostering disclosure, and providing tailored solutions to support employees and their families. In this episode, Melissa Danielsen, CEO at Joshin, shares her journey of creating solutions to support neurodivergent individuals and their families in navigating fragmented systems and how her company aims to bridge these gaps. She explores the prevalence of neurodivergence in workplaces and the stigma surrounding disclosure. Melissa mentions the innovative outcomes achieved through coaching and navigation support services. She calls for increased awareness and specialized workplace solutions to foster inclusive environments. Tune in to learn how these innovative solutions are transforming support for neurodivergent individuals and reshaping workplaces for inclusivity! Resources: Connect with and follow Melissa Danielsen on LinkedIn. Follow Joshin on their LinkedIn, discover their website, or reach out at partnerships@joshin.com

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Reducing patient wait times requires optimizing both patient navigation and health system resource utilization, a dual challenge tackled by platforms like DexCare.  In this episode, Jamie Gier, Chief Marketing Officer at DexCare, shares how their patient access platform, originally spun out of Providence Health, is working to ensure that "nobody waits for care." She explains how DexCare reduces appointment wait times by optimizing patient search and discovery while matching demand with the right clinician, location, or virtual care option, particularly for low-acuity needs. Jamie also discusses the importance of addressing generational expectations, the digital needs of caregivers, and the competitive landscape of B2B health tech marketing, which demands a precise ideal customer profile. Finally, she highlights the balance between AI-driven solutions and relationship marketing, emphasizing that trust remains key in partnering with health systems. Tune in and learn about innovative patient access solutions and insightful B2B healthcare marketing strategies! Resources:  Connect and follow Jamie Gier on LinkedIn. Learn more about DexCare on their LinkedIn and website. Discover more about CMO Huddles on their website and LinkedIn.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com A proactive approach to innovation, cross-industry learning, and open knowledge sharing is fundamental to achieving supply chain excellence in healthcare.  In this episode, Steve Downey, Chief Supply Chain and Support Services Officer at Cleveland Clinic, shares how his team earned recognition in the Gartner Healthcare Supply Chain Top 25 by fostering a culture of continuous innovation and learning from other industries. He discusses leveraging digital transformation through a standardized tech stack across the system, enabling tools like AI for contract analysis and RPA for product conversions. Steve emphasizes the importance of people and collaboration, highlighting a "team of teams" culture that balances global standards with local empowerment and clinically-driven decisions. He also underscores the strategic role of supply chain in navigating financial pressures and enhancing patient outcomes, encouraging leaders to embrace this moment of opportunity.  Tune in and learn how strategic leadership and advanced technologies are reshaping healthcare supply chains! Resources: Connect with and follow Steve Downey on LinkedIn. Follow the Cleveland Clinic on LinkedIn and explore their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com A robust governance structure, strong clinical relationships, and a focus on people are crucial for achieving supply chain excellence in healthcare.  In this episode, Conrad Emmerich, Chief Procurement Officer and Senior Vice President of Supply Chain Management at Advocate Health, shares how his organization consistently earns recognition from Gartner for supply chain excellence. He explains that their clinically driven decision-making is supported by a robust governance structure involving over 450 team members across all levels. Conrad emphasizes the importance of developing and empowering their people and highlights their digital transformation, including a unified ERP system and advanced analytics that were crucial during Hurricane Helene. He concludes by stressing the growing need for supply chain leaders to be strategic, expert contributors within their organizations. Tune in and learn how these strategies improve patient outcomes, manage costs, and drive innovation! Resources: Connect with and follow Conrad Emmerich on LinkedIn. Follow Advocate Health on LinkedIn and explore their website.

After nearly two decades in medicine, Dr. Ben Reinking transformed his career to help other physicians navigate burnout and rediscover balance. In this episode, Dr. Ben Reinking shares his journey from facing burnout to reshaping his role to help fellow physicians navigate career transformations. He explores the differences between coaching and mentorship, the emotional intelligence gap in medical training, work-life balance challenges, and the unsustainable healthcare business model, offering insights on how small, intentional changes can lead to significant personal and professional growth. Tune in for insights on emotional intelligence, coaching, and intentional changes you need to thrive! Resources: Connect with and follow Dr. Ben Reinking on LinkedIn. Follow The Developing Doctor on LinkedIn and visit their website! Follow the University of Iowa Health Care on LinkedIn and discover their website!

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Building strong relationships is essential for achieving excellence in healthcare supply chain management. In this episode, Marisa Farabaugh, SVP and Chief Supply Chain Officer at AdventHealth, shares the strategies behind the organization’s top ranking on the Gartner Healthcare Supply Chain Top 25. She emphasizes that their true focus is on serving patients and the organization, not just earning recognition. Marisa discusses the importance of strong relationships, leadership development, and a culture of accountability, as well as their use of AI and data analytics to optimize inventory and improve supply chain visibility. She also highlights the role of digital transformation, smart technologies, and strong governance in driving innovation and cross-department collaboration. Tune in to learn how focusing on relationships, leadership, action, and digital innovation can elevate healthcare supply chain performance! Resources: Connect with and follow Marisa Farabaugh on LinkedIn. Follow AdventHealth on LinkedIn and explore their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Mental health startups targeting employers need to understand employer challenges, build relationships, and innovate to make care accessible, affordable, and integrated. In this episode, Ryan Koo, Employee Benefits Consultant at Marsh McLennan Agency, talks about critical challenges and opportunities in the mental health landscape. Ryan highlights actionable insights for startups aiming to succeed in employer markets. He discusses the vital role of community and relationships in the healthcare ecosystem. Ryan also discusses emerging trends like integrated mental health solutions addressing acute and chronic needs. Tune in to discover how to bridge gaps in mental health care, foster innovation, and navigate the complex employer ecosystem with actionable strategies and expert insights! Resources: Connect with and follow Ryan Koo on LinkedIn. Follow Marsh McLennan Agency on LinkedIn and visit their website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com AI partnerships are revolutionizing healthcare by alleviating physician burnout and improving patient care.  In this episode, Pat Williams, CEO of iScribe, and Chad Dodd, Vice President of athenahealth, discuss their partnership and how it is accelerating AI adoption in healthcare. They highlight how iScribe’s ambient AI note generation tool, integrated within athenahealth’s EHR platform, is reducing documentation time and restoring joy to medical practice. Chad shares results from the 2025 Physician Sentiment Survey, noting a 10% drop in burnout and crediting AI as a key factor, while Pat adds that iScribe users report less EHR time and more same-day encounter rates. Together, they frame this as a pivotal moment for healthcare transformation, with AI enabling better automation, stakeholder collaboration, and improved patient outcomes. Tune in and learn how AI partnerships are transforming healthcare and enhancing the physician-patient experience! Resources: Connect with and follow Pat Williams on LinkedIn. Listen to Pat’s previous episode on our podcast here. Follow iScribeHealth on LinkedIn and explore their website. Connect with and follow Chad Dodd on LinkedIn. Follow athenahealth on LinkedIn and explore their website. Listen to Chad’s previous episode on our podcast here. Read athenahealth’s 2025 Physician Sentiment Survey here.

The future of senior care is here—and it’s powered by technology, personalized support, and the strength of strategic partnerships. In this special episode, we’re joined by three visionary leaders transforming the way seniors receive care: Dr. Ali Khan, Chief Medical Officer for Medicare at Aetna; Dr. Marc Watkins, Chief Medical Officer at Kroger Health; and Brian Urban, Head of Commercial Strategy and Population Health at Best Buy Health. Together, they explore how technology, access to nutrition, human-centered design, and collaboration can solve some of the most pressing challenges in senior care. Dr. Khan emphasizes building ecosystems that blend tech with human touch, from broadband infrastructure to virtual PT with language support. Dr. Watkins highlights the role of pharmacists and retailers in delivering smarter, more accessible care through food scoring systems and telehealth integration. Brian Urban explains how smart home devices, personal tech support, and AI are helping seniors live safely and independently—while reducing social isolation and hospital visits. From personalized nutrition to AI-powered care delivery, tune in to discover how these cross-industry leaders are taking bold action to build a more connected, compassionate future for aging adults! Resources:  Connect and follow Dr. Ali Khan on LinkedIn. Learn more about Aetna, a CVS Health Company, on their LinkedIn and website. Connect and follow Dr. Marc Watkins on LinkedIn. Learn more about Kroger on their LinkedIn and website. Connect and follow Brian Urban on LinkedIn. Learn more about Best Buy Health on their LinkedIn and website.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com A resilient and efficient healthcare supply chain is critical for ensuring patients receive timely and appropriate care. In this episode, Tina Vatanka Murphy, President and CEO of GHX, shares how her company uses technology and data to strengthen fragile healthcare supply chains and prevent disruptions that can delay or cancel care. She explains that GHX serves all stakeholders, from manufacturers to hospitals, by anticipating issues before they affect patients. Tina challenges the misconception that procurement is only about cost, emphasizing that value-based care focuses on the best outcomes at the lowest total cost. She also underscores the importance of data, real-time feedback, and courageous leadership grounded in purpose, authenticity, and continuous growth. Tune in and learn how technology is revolutionizing the healthcare supply chain! Resources: Connect with and follow Tina Vatanka Murphy on LinkedIn. Follow GHX on LinkedIn and explore their website. Learn more about GHX’s upcoming Annual Summit here.

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com As care delivery rapidly shifts beyond hospital walls, Medtronic is redefining patient monitoring and safety. In this episode, Blake Tatum, VP US Commercial for Medtronic Acute Care and Monitoring, discussed how the division supports over 115 million U.S. patients annually with technologies for blood oxygenation, airway management, and patient monitoring. As healthcare shifts toward ambulatory surgery centers (ASCs) and hospital-to-home care, Medtronic is investing in adapting its acute care solutions to these evolving settings. Their focus is on improving patient safety, reducing complications, and increasing efficiency through technologies like BIS anesthesia monitoring and McGrath video laryngoscopes. What sets Medtronic apart is its ability to integrate seamlessly with existing systems, combined with a dedicated ASC support team and access to Medtronic’s broader portfolio. The ultimate goal is to deliver clinically proven, scalable solutions that enhance outcomes while meeting new care and reimbursement models. Tune in to learn how Medtronic Acute Care and Monitoring is adapting to support ambulatory surgery centers and hospital-to-home care with innovative, scalable solutions! Resources: Connect with and follow Blake Tatum on LinkedIn. Follow Medtronic on LinkedIn and explore their website. Check out the Medtronic Acute Care and Monitoring website. Check out their Portfolio Brochure here. Listen to Blake Tatum’s previous episode on the Outcomes Rocket here. 

Focusing on whole-person health and addressing social determinants is critical for achieving equitable and accessible healthcare for all.  In this episode, Adam Mariano, President and GM of Healthcare at LexisNexis Risk Solutions, and Sushma Akunuru, Senior Vice President and CIO at Independence Blue Cross, discuss how their organizations are driving change in healthcare. Adam emphasizes the role of data ecosystems and identity management in improving care access and efficiency, while Sushma highlights Independence Blue Cross’s commitment to whole-person health and digital transformation. They explore the impact of technology on health disparities, stressing the need for partnerships and a balanced approach to digitalization. Adam warns of privacy risks from uncontrolled digitalization, and Sushma underscores the importance of modernization for better service and accessibility. Tune in and learn why these leaders believe that focusing on social determinants of health and addressing health literacy is key to improving healthcare outcomes! Resources: Connect with and follow Adam Mariano on LinkedIn. Learn more about LexisNexis Risk Solutions on their LinkedIn, Instagram, and website. Follow and connect with Sushma Akunuru on LinkedIn. Discover more about Independence Blue Cross on their LinkedIn, Instagram, and website. Learn more about this video’s sponsor, UST Health, on their website.

The Guthrie Clinic advances rural healthcare with digital transformation and patient-centered innovation. In this episode, Terri Couts, Executive Vice President and Chief Digital Officer at The Guthrie Clinic, discusses how her organization is helping to drive change in healthcare delivery. She shares insights into the integrated centralized care model redesign in their pulse center, which allows for real-time patient monitoring and supports virtual nursing. Terri also emphasizes the importance of balancing innovation with sustainability, building internal capabilities, and focusing on solving real problems. Finally, she touches on the role of leadership in fostering a culture of digital transformation and the impact of AI and virtual care models in addressing workforce shortages and improving patient access. Tune in and learn how The Guthrie Clinic is leveraging technology to meet patients where they are, close care gaps, and create seamless experiences for both patients and providers! Resources: Connect with and follow Terri Couts on LinkedIn. Learn more about The Guthrie Clinic on their LinkedIn and website.

SpectraMedix helps health plans and systems navigate value-based contracts with technology that enhances administration, provider support, and data-driven decisions. In this episode, Rahul Lakhanpal, Chief of Staff, and Sean Kelly, Senior Vice President of Growth and Business Development at SpectraMedix, discuss how their organization is driving change in healthcare by focusing on value-based contract administration and management. They share insights into how SpectraMedix's platform helps health plans and health systems administer contracts, track performance, and translate contract terms into actionable insights for providers. Rahul and Sean also highlight how their technology differentiates itself by filtering information through the prism of the value-based contract, enabling better decision-making and improved outcomes in the evolving landscape of value-based care. Tune in and learn how SpectraMedix is transforming value-based care through contract administration, provider enablement, and data-driven insights! Resources: Connect with and follow Rahul Lakhanpal on LinkedIn. Follow and connect with Sean Kelly on LinkedIn. Learn more about SpectraMedix on their LinkedIn and website.

Elligint Health provides a toolset outside of the electronic medical record to help organizations perform value-based care arrangements. In this episode, Chris Caramanico, CEO of Elligint Health, discusses how his organization is helping drive change in healthcare delivery. He shares insights into how their solution creates proactive workflows to affect patient outcomes, emphasizing the importance of data-driven decision-making and patient activation. Chris also shares that their platform provides analytics, care management tools, and communication solutions to improve patient outcomes and drive efficiency. Finally, he touches on emerging trends in healthcare technology, particularly the role of AI and interoperability, and how Elligint Health is addressing these needs. Tune in and learn how Elligint Health is transforming healthcare with its integrated approach to value-based care, analytics, and patient activation! Resources: Connect with and follow Chris Caramanico on LinkedIn. Learn more about Elligint Health on their LinkedIn and website.

Employers should treat obesity as a chronic condition and support holistic programs that manage costs and provide ongoing GLP-1 support. In this episode, Dr. Stanley Crittenden, Chief Medical Officer at Quantum Health, discusses how his organization is driving change in healthcare delivery through navigation, technology, and a human-centric approach. He shares insights into Quantum Health's commitment to improving the member experience and clinical outcomes by addressing the complexities of healthcare and integrating AI technologies into their navigation approach. Dr. Crittenden also highlights the importance of pharmacy management, particularly in the rising cost of specialty medications and GLP-1s, and how Quantum Health is helping employers manage these challenges while prioritizing member well-being. Tune in to learn how Quantum Health is transforming healthcare through navigation, technology, and a focus on the whole person! Resources: Connect with and follow Dr. Stanley Crittenden on LinkedIn. Learn more about Quantum Health on their LinkedIn and website.

Samaritan helps individuals navigate the complex process of finding housing by providing financial assistance for basic needs like groceries, transportation, and access to housing navigators. In this episode, Ashish Pamula, Growth Lead at Samaritan, shares how his organization is tackling homelessness and housing insecurity by partnering with Medicaid and Medicare Advantage plans, as well as health systems, to provide critical resources and support. He discusses Samaritan’s mission to drive systemic change in healthcare by addressing the social determinants of health, emphasizing the need to target root causes rather than temporary fixes. Highlighting the unique challenges faced by vulnerable populations, Ashish advocates for a holistic, long-term approach. He also shares his enthusiasm for Samaritan’s ambitious goal of serving 100,000 unhoused residents over the next five years by expanding partnerships and reaching underserved rural communities. Tune in to learn how Samaritan is making a tangible difference in the lives of unhoused residents and driving meaningful change in the healthcare landscape! Resources: Connect with and follow Ashish Pamula on LinkedIn. Learn more about Samaritan on their LinkedIn and website. Email Ashish directly here.

AI, data, interoperability, communication, and transparency are key technologies and trends that will impact healthcare over the next five years. In this episode, Dr. Shafiq Rab, Executive Vice President and Chief Digital Information Officer for Tufts Medicine, and Suman Mishra, Chief Technology Officer of Healthcare for GS Lab GAVS, share their insights on the emerging trends and technologies that will impact healthcare over the next five years. They discuss the importance of AI, data, and interoperability in improving healthcare outcomes, as well as the need for strong governance and change management. Dr. Rab and Suman also delve into the challenges and opportunities of partnerships in the healthcare industry, and the importance of understanding patient needs and preferences to create a positive member experience. Tune in to learn how Tufts Medicine and GS Lab GAVS are collaborating to drive innovation and improve healthcare delivery! Resources: Connect with and follow Dr. Shafiq Rab on LinkedIn. Learn more about Tufts Medicine on their LinkedIn and website. Email Dr. Rab here and call him at +1 (609) 304-5342. Connect with and follow Suman Mishra on LinkedIn. Learn more about GS Lab GAVS on their LinkedIn and website. Email Suman directly here.

Lumeris introduces Tom, an agentic AI solution designed to support primary care teams and bridge the 2 billion-hour primary care gap in the US. In this episode, Dr. David Carmouche, Chief Clinical Transformation Officer at Lumeris, shares insights into the company's new agentic AI solution, Tom, and how it aims to revolutionize primary care. David discusses Lumeris's history, rooted in the belief that technology is crucial for high-quality, accountable primary care. He explains how Tom leverages the company’s data aggregation capabilities to launch multiple coordinated agents on behalf of patients, proactively extending care and freeing up clinicians' time. David also highlights the pressing need to address the 2 billion-hour primary care gap in the US and how Tom can help bridge it by automating tasks, providing services that should happen but aren't, and upskilling the delivery of primary care. Tune in to learn how Lumeris is leveraging AI to transform primary care, improve patient access, and empower clinicians! Resources: Connect with and follow Dr. David Carmouche on LinkedIn. Learn more about Lumeris on their LinkedIn and website. Email David directly here.

Hybrid care teams, blending in-person and virtual care, are improving efficiency, patient satisfaction, and return on investment. In this episode, Tammy Cress, Senior Vice President of Clinical Innovation and Solutions at Teladoc Health, discusses how Teladoc is addressing workforce challenges in healthcare by using digital solutions and hybrid care teams. Tammy explains the importance of listening to the market to design technology products that help health systems transform their care delivery models. She also highlights the use of hybrid care teams, which blend in-person and virtual care to improve efficiency, patient satisfaction, and return on investment. Additionally, Tammy shares insights from a recent market survey that indicates a significant increase in the adoption of telehealth and positive perceptions of its quality. Tune in to learn how Teladoc Health is driving change in healthcare delivery through technology and innovative care models! Resources: Connect with and follow Tammy Cress on LinkedIn. Learn more about Teladoc on their LinkedIn and website. Email Tammy directly here.

A company rebrand represents growth and a renewed commitment to solving key issues in the healthcare space with a focus on affordability, transparency, and quality. In this episode, Travis Dalton, President and CEO of Clerativ, discusses the company’s rebrand from Multiplan, highlighting its evolution, technological investments, and expanded role in healthcare. He explains Clerativ’s mission to align payers, providers, and employers through data-driven insights and transparency. Travis also explores emerging trends like AI and cloud-based solutions, stressing the need to integrate technology with improved business processes for cost reduction and quality improvement. Lastly, he shares Clerativ’s commitment to supporting rural healthcare providers with transparency tools that enhance accessibility and sustainability. Tune in and learn how Clerativ is paving the way for a more transparent, affordable, and equitable healthcare system! Resources: Connect with and follow Travis Dalton on LinkedIn. Learn more about Claritev on their LinkedIn and website.

Wearable health trackers are revolutionizing healthcare by providing continuous biometric data, improving patient care, and driving more informed health decisions. In this episode, Jason Oberfest, Vice President of Health Partnerships at ŌURA, discusses how the ŌURA Ring is transforming healthcare through its focus on sleep, readiness, and activity tracking. He highlights the potential for wearable health trackers to improve primary care, chronic care management, and women's health. Jason also explores partnerships with payers and providers, such as the collaboration with Essence Healthcare, to integrate wearable data into care plans and improve patient outcomes. Jason also emphasizes the importance of accuracy and scientific validation in wearable technology, ensuring that the data collected is reliable and actionable for both patients and healthcare professionals. Tune in and learn how wearable health trackers are shaping the future of healthcare! Resources: Connect with and follow Jason Oberfest on LinkedIn. Learn more about ŌURA on their LinkedIn and website.

Innovative partnerships and culturally tailored approaches are essential to expanding access to behavioral health services and addressing critical gaps in care. In this episode, Luis Suarez, CEO of Sanarai, and Stella Tran, Senior Program Investment Officer of the California Health Care Foundation, talk about the importance of building trust and leveraging cultural competence. Luis shares how his organization provides culturally relevant mental health services for Spanish-speaking communities, addressing a critical gap in access. Stella discusses how her foundation uses innovation as a lever to improve care quality and access for low-income populations. Tune in to discover how innovation and cultural competence are transforming behavioral health access for underserved communities! Resources: Connect with and follow Luis Suarez on LinkedIn. Connect with and follow Stella Tran on LinkedIn. Follow Sanarai on LinkedIn and explore their website. Follow the California Health Care Foundation on LinkedIn and discover their website. Listen to the podcast Making Waves in Health Tech here.

Addressing the critical shortage of neurologists and the rising prevalence of neurological disorders requires innovative solutions. In this episode, Branden Robinson, Chief Growth Officer at Sevaro Health, discusses how virtual neurology is revolutionizing healthcare delivery. He highlights the use of AI in triage to optimize neurologist time, ensuring that the most critical patients receive immediate attention. Branden also emphasizes the importance of a continuum of care model, connecting patients from acute care to outpatient teleneurology, improving patient outcomes, and reducing revenue leakage for health systems. Finally, he emphasizes the need for health systems to assess their neurology coverage, highlighting the benefits of implementing virtual solutions to enhance patient care and financial performance. Tune in and learn how Sevaro Health is leveraging digital health to bridge the gap in neurological care! Resources: Connect with and follow Branden Robinson on LinkedIn. Learn more about Sevaro Health on their LinkedIn and website. Email Branden directly here.

Chronic care management and remote patient monitoring are essential tools for addressing physician shortages, improving patient access, and enabling value-based care. In this episode, Mark Whittington, Managing Director at HealthXL, discusses how his organization is driving change in healthcare by focusing on chronic care management and remote patient monitoring (RPM). He emphasizes that these programs can help patients stay healthy longer, improve their quality of life, and reduce the burden on primary care physicians. Mark also highlights the importance of patient engagement, accountability, and a collaborative partnership between practices and their chronic care management/RPM provider for successful implementation. Finally, he touches on the emerging role of AI in gleaning insights from patient data to predict and prevent health issues. Tune in and learn how HealthXL is leveraging chronic care management and RPM to revolutionize healthcare! Resources: Connect with and follow Mark Whittington on LinkedIn. Learn more about HealthXL on their LinkedIn and website. Email Mark directly here.

Agentic AI has the potential to revolutionize healthcare operations by automating tasks, predicting challenges, and optimizing workflows. In this episode, Harpaul Sambhi, founder and CEO of Magical, explores how AI employees are transforming the workplace and addressing inefficiencies in healthcare. He highlights the burden of tedious tasks and technology integration challenges that shift focus away from patient-centric care. Harpaul contrasts the adaptability of Agentic AI, exemplified by Magical's AI employee earning an HFMA certification, with the limitations of Robotic Process Automation (RPA). He emphasizes that RCM leaders are embracing Agentic AI for its intelligence and scalability while advising healthcare executives to prioritize clarity, collaboration, and adaptability in digital transformation. Join us and discover how Agentic AI can provide a competitive advantage and transform healthcare operations! Resources: Connect with and follow Harpaul Sambhi on LinkedIn. Learn more about Magical on their LinkedIn and website.

The key to improving patient engagement lies in reducing friction and delivering rich communication experiences directly to the consumer. In this episode, Myron Wallace, Fractional Chief Product Officer at White Label Communications, discusses how his organization is simplifying healthcare communications through APIs that integrate telephony into SaaS solutions. He highlights the potential of Rich Communication Services (RCS) to enhance patient engagement by delivering interactive content directly within messages, reducing the need for separate applications. Myron also explores how organizations are using RCS for secure, branded messaging in areas like e-sign consent and patient education. While he acknowledges AI’s potential, he warns against the hype and stresses the importance of regulatory oversight and reducing patient friction through practical technologies like RCS. Tune in and learn how RCS could transform patient communication and engagement. Resources: Connect with and follow Myron Wallace on LinkedIn. Learn more about White Label Communications on their LinkedIn and website. Discover more about Myron on his website.

Connecting the dots between medical training and physician recruitment can significantly improve healthcare outcomes.  In this episode, Dr. Jason Reminick, CEO and Founder of Thalamus, shares how his company is transforming graduate medical education and physician recruitment with its innovative software. Drawing from personal experience, he explains how Thalamus streamlines residency and fellowship interviews by integrating with existing application services and offering real-time scheduling. He discusses the significant challenges healthcare systems face in physician recruitment and how Thalamus uses its extensive data to predict workforce trends and match doctors with hospitals that align with their goals. Dr. Reminick also highlights the impact of recent Series B funding on expanding Thalamus into broader physician recruitment and touches on medical students’ motivations for becoming doctors. Tune in and learn how Thalamus is leveraging data and technology to build a more efficient and effective physician workforce! Resources: Connect with and follow Jason Reminick on LinkedIn. Learn more about Thalamus on their LinkedIn and website.

Bridging financial services and healthcare can lead to powerful advancements, streamlining processes, and improving patient experiences.  In this episode, Misty Grambow, Healthcare Business Development Consulting at U.S. Bank, and Tom Priedeman, Head of US Bank's Middle Market Healthcare Team, discuss how U.S. Bank is driving change at the intersection of finance and healthcare. They highlight the role of capital in advancing healthcare and the importance of payment capabilities, particularly in revenue cycle management. They address challenges in managing non-patient payments and explore how AI and other technologies are shaping patient care, financial systems, and cybersecurity. Finally, they emphasize the need for seamless payment solutions, including automation and patient-centric approaches like mobile payments and transparent billing. Tune in to learn how US Bank is committed to supporting the healthcare industry through finance and innovative payment solutions!  Resources: Connect with and follow Misty Grambow on LinkedIn. Follow and connect with Tom Priedeman on LinkedIn. Learn more about U.S. Bank on their LinkedIn and website.

The key to scaling value-based care lies in a digital-first, data-first approach that prioritizes human-centricity.  In this episode, Pranam Ben, Founder and CEO of The Garage, explores how his organization is transforming healthcare through value-based care and a digital-first, data-first approach. He explains how their platform integrates diverse data sources, social, lifestyle, and genetic, to provide a comprehensive view of patient health. Pranam discusses emerging trends like AI copilots, machine learning, and natural language processing, which simplify user experiences. He also shares real-world examples of how The Garage’s approach has led to cost savings, improved quality scores, and fraud detection. Tune in and learn how a digital-first, data-first approach can transform healthcare and drive better outcomes! Resources: Connect with and follow Pranam Ben on LinkedIn. Learn more about The Garage on their LinkedIn and website.

Good clinical outcomes are built on strong communication platforms and experiences.  In this episode, Vijay Verma, Vice President of Product Management at TeleVox, discusses how the organization helps bridge the communication gap between healthcare providers and patients. He highlights the emerging impact of generative AI in reducing the burden on healthcare staff and improving patient care. Vijay addresses the common pain point of inefficient communication channels, emphasizing the need for personalized, proactive, and automated conversations across various platforms like voice and SMS. He also details TeleVox's solutions, including Smart SMS and Smart Voice, which leverage generative AI to provide persistent, actionable, and conversational experiences in multiple languages.  Tune in and learn how TeleVox is revolutionizing patient relationship management and engagement! Resources: Connect with and follow Vijay Verma on LinkedIn. Learn more about TeleVox Healthcare on their LinkedIn and website.

Rackspace Technology leverages decades of experience and a cloud-first approach to help healthcare organizations optimize costs, drive transformation, and enhance security. In this episode, PV SubbaRao, Senior Vice President of Global Healthcare and Life Sciences at Rackspace Technology, shares how his organization partners with key healthcare sectors to drive innovation. He discusses Rackspace's evolution from early internet hosting to leading cloud solutions that optimize costs and enhance efficiency. PV highlights how the company supports EHR implementations, data center transformations, and security improvements, helping health systems achieve 18-25% savings. He also explores the future of healthcare technology, emphasizing AI, quantum computing, and extended reality as key drivers of personalized medicine and data-driven value. Join us and learn how Rackspace's specialized healthcare team can help your organization transform and scale for the future! Resources: Connect with and follow PV SubbaRao on LinkedIn. Learn more about Rackspace Technology on their LinkedIn and website.

AI is set to revolutionize healthcare by streamlining workflows and improving patient care. In this episode, Shay Perera, Co-Founder and CTO of Navina, shares how his company uses AI to create a clinical co-pilot that enhances efficiency for healthcare providers. He explains how Navina helps make sense of overwhelming data, turning it into actionable insights. Shay envisions AI transforming patient care by reducing repetitive tasks and administrative burdens while integrating seamlessly into existing workflows. He also highlights the challenges of scaling value-based care and advocates for AI to simplify these processes for physicians. Tune in and learn how AI can improve healthcare's clinical and economic outcomes! Resources: Connect with and follow Shay Perera on LinkedIn. Learn more about Navina on their LinkedIn and website. Email Shay directly here.

Prioritizing real-world solutions and fostering a culture of innovation is key to successfully implementing new technologies in healthcare.  In this episode, Karli Arduini Ihde, Director of Innovation at Northwestern Medicine, discusses the organization's approach to evaluating and implementing innovative technology solutions. She highlights the challenge of navigating numerous AI options and the importance of selecting solutions that address key problems and show value within a 3–6 month pilot. Northwestern Medicine ensures responsible AI implementation with a team of data scientists who assess technologies for bias and effectiveness. Karli also shares how the organization is scaling AI innovation to improve efficiency and identify patient risks earlier than ever before. Tune in and learn why healthcare is on the cusp of transformative change! Resources: Connect with and follow Kali Arduini Ihde on LinkedIn. Learn more about Northwestern Medicine on their LinkedIn and website. Discover more about Northwestern Medicine’s innovations here.

Technology can be used to address critical healthcare gaps and improve clinical trial diversity. In this episode, Dr. Marisa Cruz, Vice President of Global Digital Medicine at AMGEN, shares her insights into AMGEN’s forward-thinking digital health initiatives. From the company’s ambitious goal to reduce cardiovascular incidents to innovations in AI-driven clinical trial diversity, Dr. Cruz discusses how cutting-edge technologies are being integrated to enhance patient outcomes and make healthcare more accessible. She also highlights the company’s initiatives to empower patients directly, allowing them to take a proactive role in their health through digital engagement. Dr. Cruz dives into the future of digital health and patient-centered care, spotlighting how innovation can bridge gaps in accessibility and improve health outcomes globally. This episode was sponsored by Amgen. Tune in and learn how AI and machine learning are bridging the gaps in healthcare!  Resources: Connect with and follow Marisa Cruz on LinkedIn. Follow Amgen on LinkedIn and visit their website. Explore Amgen PARC website. Discover the LATTICE Consortium website. 

Tackling the labor shortage in science and medicine requires valuing healthcare as a noble profession and using technology to streamline training. In this episode, Kevin Mahoney, CEO of the University of Pennsylvania Health System, discusses the challenges of talent shortages amid a retiring baby boomer generation and a smaller incoming workforce, emphasizing the need for technology to fill the gap. He shares Penn Medicine's innovative initiatives, including flash radiation for cancer treatment and a startup providing maternal support, highlighting their commitment to both technological advancements and human connections. Kevin touches on the need to repair broken systems by speaking to the patients and fixing the issues, refocusing on clinical outcomes, and reimagining the delivery of care. He also underscores that embracing change management with intentionality is crucial for healthcare organizations. Tune in and learn how one of the nation's leading health systems is embracing bold strategies to improve healthcare delivery and workforce development! Resources: Connect with and follow Kevin Mahoney on LinkedIn. Discover more about Penn Medicine’s University of Pennsylvania Health System on their LinkedIn and website.

Diseases don't discriminate, so it is crucial that medicines are accessible to and effective for as many people as possible.  In this episode, Sasha Tyndale, Director of Diversity and Patient Inclusion at AbbVie, discusses the company’s commitment to inclusive clinical research, highlighting the importance of representing diverse populations affected by diseases. Sasha shares how her team integrates patient perspectives into clinical program design to proactively address potential barriers. She introduces the ADMIRE program, which is focused on engaging underrepresented healthcare professionals in research. Sasha also emphasizes humanizing the healthcare experience by hearing patient stories and addressing challenges. She delves into AbbVie's bold initiatives, including foundational changes to clinical development processes and partnerships with community organizations to increase access to clinical trials and simplify language in study materials. Finally, Sasha challenges listeners to educate themselves and others about clinical research. Tune in and learn how to become an advocate for inclusive healthcare! Resources: Connect with and follow Sasha Tyndale on LinkedIn. Discover more about AbbVie on their LinkedIn and website. Sign up for the ADMIRE program here. If you are considering participating in AbbVie’s clinical research program, click here.

The alarming rise of early-onset cancers, particularly in individuals under 50, demands a critical shift in our understanding and approach to cancer care.  In this episode, Dr. Karin Tollefson, Chief Oncology Medical Officer at Pfizer, discusses the concerning 79% increase in cancer diagnoses among younger people since 1990, highlighting the urgent need to address this trend. She emphasizes that this is a multifactorial issue, with likely contributors including Western lifestyle factors such as poor diet, obesity, sedentary habits, and exposure to toxins, as well as genetic predispositions. Dr. Tollefson also underscores the need for increased screening accessibility, particularly with colonoscopies, and molecular testing to tailor treatments for younger patients often diagnosed at later stages. Furthermore, she addresses the importance of making clinical trials more accessible to diverse populations and ensuring comprehensive survivorship care, including mental health, family planning, and fertility considerations, as cancer survival rates increase. Finally, Dr. Tollefson calls on the need to partner with advocacy organizations and to educate the public about early detection, healthy lifestyles, and available resources.  Tune in and learn about the critical shifts needed in cancer care to address early-onset cases. Resources: Follow Dr. Karin Tollefson, Chief Oncology Medical Officer at Pfizer, on LinkedIn. Discover more about Pfizer on their LinkedIn and website. Read more on Pfizer in Oncology here.  Patient Resources/Advocacy Links: Explore This Is Living With Cancer’s Advocacy Support’s website. Visit the Global Colorectal Cancer Alliance’s website here. (Pfizer was one of their sponsors) Learn more about the transformative work CancerCare is doing. Find CancerCare’s guide on Biomarker Testing here. Read the best practices for Biomarker Testing Coverage here. (Pfizer had input and was a sponsor) Get AONN Biomarker Navigation here. For the Precision Medicine Toolkit, look here. Empower yourself or your patients with essential navigation resources–a site co-created with AONN, to find materials on breast, prostate, health equity, geriatric, and more. (Patient navigators can download and share educational tools for enhanced support.) Deepen your understanding of prostate cancer here. 

Artificial intelligence is poised to revolutionize healthcare, becoming one of its most crucial applications.  In this episode, Kimberly Powell, the vice president of NVIDIA’s healthcare department, discusses how AI is transforming healthcare from drug discovery to surgical procedures. She highlights the ability of AI to represent drugs in computers, accelerating drug development and clinical trials, with some AI-designed drugs already in clinical trials. Kim explains how generative AI can enhance surgical outcomes through digital agents that aid in pre-op preparation, provide real-time surgical guidance, and automate post-op documentation. She notes how AI can help to provide healthcare access globally by codifying medical expertise and powering cost-effective, miniaturized devices. Kim also touches upon the importance of guardrails for privacy, security, and bias in AI systems, including embedding AI models directly into medical devices.  Tune in and learn how AI is reshaping the future of healthcare as a digital employee! Resources: Connect with and follow Kimberly Powell on LinkedIn. Discover more about NVIDIA on their LinkedIn and website.

Independent quality assurance labs are critical for evaluating health AI models, just like in other sectors.  In this episode, Dr. Brian Anderson, president and CEO of the Coalition for Health AI (CHAI), discusses the organization's initiatives to create a national network of certified labs and a model card (AI nutrition label) to assess AI safety and effectiveness. He highlights the challenges in defining and measuring bias, especially in generative AI, and the importance of transparency and collaboration between industry, government, and academia to build trust. Dr. Anderson also covers the need for provider upskilling in AI literacy and the potential of AI tools, like ambient scribes, to mitigate clinician burnout. Finally, he explains how public access to evaluation reports is key to public trust. Tune in and learn about the future of AI regulation in healthcare and learn why physicians must educate themselves on AI! Resources: Connect with and follow Dr. Brian Anderson on LinkedIn. Discover more about Coalition for Health AI (CHAI) on their LinkedIn and website.

Oral health is essential for overall well-being, as problems like cavities and gum disease can lead to serious issues, including heart disease and complications during pregnancy. In this episode, Dr. Maria Ryan, Executive Vice President and Chief Clinical Officer at Colgate-Palmolive, discusses the global health crisis of oral diseases, highlighting that 50% of people worldwide suffer from them. She emphasizes the need to integrate oral health into medical education and practice, noting the current disconnect between medical and dental professions. Dr. Ryan also touches upon the “Oral Health Quotient” (OQ), a tool aimed at educating the public on the importance of oral health, and the need to address the profound disparities in access to care, especially in underserved communities. She also advocates for preventive strategies, early education, and increased coverage of dental services to improve health equity.  Tune in and learn how dental health can impact overall wellness and why integrating oral care into healthcare systems is essential! Resources: Connect with and follow Dr. Maria Ryan on LinkedIn. Discover more about Colgate-Palmolive on LinkedIn and their website.

Holistic support, including lifestyle changes, is essential for weight management and diabetes, as GLP-1 medications are only one part of the solution. In this episode, Dr. Carolyn Jasik, the Chief Medical Officer of Omada Health, discusses their approach to GLP-1s, emphasizing the importance of wraparound support, including mental health and physical therapy, as well as addressing concerns like muscle loss and the sustainability of weight loss. She highlights that the goal for many people is not to be on these medications forever and that an important element to consider is the rebound physiology that could drive people to regain weight after stopping treatment. Dr. Jasik also shares Omada's perspective on AI, explaining how it assists providers with clinical decision support based on their vast member history but doesn't replace the human connection needed for empathetic care.  Tune in and learn how Omada is leveraging AI to create a more personalized and effective healthcare experience that also focuses on long-term sustainability! Resources: Connect with and follow Dr. Carolyn Jasik on LinkedIn. Discover more about Omada Health on LinkedIn and their website.

Successful healthcare investment involves finding companies that reduce costs, improve quality, and enhance the patient experience, especially for underserved populations. In this episode, Andrew Adams, co-founder and managing partner of OAK HC/FT, discusses his firm's investment philosophy, focusing on backing the best entrepreneurs who can execute at scale. His company supports its portfolio companies by providing guidance on team building, customer introductions, technology decisions, and exit strategies. Andrew highlights Reveleer as an example, showcasing how OAK assists in acquisitions and growth. He also shares that they believe in the transformative power of technology, especially AI and SaaS, to improve administrative efficiency and drive better clinical outcomes, emphasizing the importance of measuring ROI through tangible impacts, such as time savings for clinicians.  Tune in and learn how a blend of technology and personalized services is key to reaching patients and driving real value within the healthcare system! Resources: Connect with and follow Andrew Adams on LinkedIn. Discover more about OAK HC/FT on LinkedIn and their website.

Empowering individuals with direct access to their genetic information is crucial for both personal health management and advancing equitable research.  In this episode, Joyce Tung, Vice President of Research for 23andMe, discusses the importance of diverse genetic research, highlighting the need to move beyond studies predominantly focused on people of European ancestry. She explains that because biological insights can vary across populations, inclusive research is vital for ensuring that advancements in genetic knowledge benefit everyone. 23andMe is actively addressing this disparity through partnerships with community-serving groups, such as the Morehouse School of Medicine, to promote research participation across diverse communities. Joyce also shares that the company is also leveraging its large database to uncover important health associations, such as recent findings on sickle cell trait across different ancestries.  Tune in and learn how the company's direct-to-consumer approach is transforming healthcare by empowering individuals to manage their own health data and choices! Resources: Connect with and follow Joyce Tung on LinkedIn. Discover more about 23andMe on LinkedIn and their website. Read 23andMe’s depression report here. Learn more about 23andMe’s article on sickle cell trait here.

Both hospice and geriatric care are underutilized and misunderstood despite offering critical support for quality of life, especially for older adults.  In this episode, Maria Torroella Carney, Chief of Geriatric and Palliative Medicine for Northwell Health and co-author of "The Aging Revolution," discusses the importance of reframing healthcare systems to better serve the growing aging population. She highlights the need for increased home care, caregiver support, and innovative technologies, emphasizing the role of family caregivers as an "invisible workforce." Maria addresses the rising number of "elder orphans" who lack family support and the need to identify them early and provide necessary resources. She also shares that while palliative care is gaining traction, geriatric medicine faces a decline in interest, underscoring the need for initiatives like the Age-Friendly Health System. Tune in to discover the specific policy changes that could improve hospice access and what healthcare systems should do to better address the unique needs of older adults! Resources: Connect with and follow Maria Torroella Carney on LinkedIn. Discover more about Northwell Health on LinkedIn and their website. Buy Maria Torroella Carney’s The Aging Revolution here.

The future of healthcare relies on artificial intelligence to handle complex data and assist clinicians, especially as the aging population grows and caregiver numbers diminish.  In this episode, Dr. Richard Milani, Chief Clinical Innovation Officer at Sutter Health, discusses Sutter's innovative approach to healthcare. He explains how they're using AI to improve patient care, reduce documentation burden, and predict deteriorating health conditions, saving 44% more lives in the process. Dr. Milani highlights Sutter's unique chronic disease management programs and their investment in digital health startups. He also emphasizes the importance of human oversight in AI-driven care and the need for unobtrusive monitoring to manage the health needs of an aging population.  Tune in and discover why digital tools that can monitor daily living activities are the future of patient care! Resources: Connect with and follow Dr. Richard Milani on LinkedIn. Discover more about Sutter Health on LinkedIn and visit their website.

Young physicians are primarily motivated by a desire to help and heal, not by prestige or financial gain.  In this episode, Kristin Apple, President of the Linus Group, and Chris Moniz, Managing Director of Healthtech at HSBC Innovation Banking, discuss the findings of the "Health 2035" report, highlighting insights from a survey of 1,000 young physicians and over 40 health care visionaries. Kristin delves into their aspirations for preventative care, their increasing concern about patient trust, and their eagerness to integrate AI into their practices, although not at the expense of the human connection. Chris adds his perspective on the investment trends backing these preferences, focusing on increased funding for provider operations.  Join us and learn how the healthcare landscape is poised to shift towards a more preventative, tech-enabled, and community-centered approach! Resources: Connect with and follow Chris Moniz on LinkedIn. Discover more about HSBC on LinkedIn and visit their website. Follow and connect with Kristin Apple on LinkedIn. Learn more about LINUS on their LinkedIn and website. Check out the Health 2035 Report here. 

Medecision is solving foundational healthcare problems by making data actionable in real time through personalized health journeys.  In this episode, Mark Gee, Chief Growth Officer at Medecision, discusses how his company is disrupting healthcare data through real-time insights and action. By re-architecting their enterprise platform, Ariel, they've broken down data silos and enabled operationalized insights at scale, moving beyond traditional data lakes. Their system's ability to accept and process any data format in real time allows for hyper-personalized care journeys that shift focus from reactive to proactive care, evidenced by a 64% engagement increase in a Blue Cross Blue Shield health plan’s behavioral health program. Additionally, Medecision is redesigning care and utilization management processes to improve productivity and proactively assist patients. Tune in and learn how real-time data and personalized care journeys are transforming healthcare! Resources: Connect with and follow Mark Gee on LinkedIn. Follow Medecision on LinkedIn and visit their website.

The health tech fundraising environment shows promise. More deals are occurring alongside modest growth in total funding, suggesting a shift toward realistic valuations. In this episode, Julie Ebert, managing director of Healthcare and Life Sciences for Silicon Valley Bank, discusses the key findings from their annual Future of Health Tech report, highlighting the growth of AI adoption in healthcare as well as the increasing focus on specialty value-based care models. She noted a third of health tech companies that have raised money have an AI component, and half of the investment is in the administrative use of AI. Julie also explains that value-based care is moving from primary care to specialties due to these areas being complex and costly. Finally, she emphasizes that Silicon Valley Bank is playing a bold role in providing transparency to companies by offering working capital solutions and releasing reports that allow companies to have the knowledge to move forward.  Tune in and learn about the current landscape of health tech investment and the future of value-based care! Resources: Connect with and follow Julie Ebert on LinkedIn. Follow Silicon Valley Bank on LinkedIn and visit their website. Read this year’s SVB’s Future of Healthtech report here.

Surescripts facilitates over 24 billion health data transactions annually, with e-prescribing only making up a small portion, highlighting its expansive role in health data interoperability. In this episode, Frank Harvey, CEO of Surescripts, discusses his company’s mission to lower healthcare costs, improve quality, and enhance patient safety through its vast health intelligence network. He elaborates on the significant savings generated by electronic prescriptions by reducing administrative burdens and medication errors. Frank underscores the critical importance of interoperability for clinical decision-making and Surescripts’ role as a Qualified Health Information Network, as well as its commitment to supporting the Sequoyah Project. He also highlights the need for collaborative care, especially given the primary care provider shortage, emphasizing the role of pharmacists.  Tune in and learn how Surescripts' work improves the e-prescribing process, enhances real-time prescription benefits, and streamlines prior authorizations! Resources: Connect with and follow Frank Harvey on LinkedIn. Follow Surescripts on LinkedIn and visit their website.

Enhancing healthcare navigation by combining technology with a human touch reduces costs, improves patient experiences, and promotes sustainable innovation. In this episode, Zane Burke, CEO of Quantum Health, talks about leveraging technology and human connection to enhance healthcare navigation. Zane discusses Quantum Health's pharmacy navigation solution, which reduces pharmacy costs, especially for specialty medications, by offering cost-effective alternatives at the point of care. This approach aims to minimize friction, improve member experiences, and enhance provider knowledge. He also talks about expanding solutions to surgery and oncology, utilizing reference-based pricing to manage costs.  Tune in to discover how Quantum Health is revolutionizing healthcare navigation with innovative technology and human touch! Resources: Connect with and follow Zane Burke on LinkedIn and X. Follow Quantum Health on LinkedIn and visit their website.