Initiate effective discussions on automation in healthcare by strategically navigating the decision-making process. In this episode, A.J. Hanna, Senior Director of Customer Development at Element Blue, shares insights about the growing need for automation in healthcare and the challenges organizations face in adopting this technology. He highlights the importance of advising clients on the right places to look for automation opportunities and identifying the metrics to consider when deciding what processes to automate. A.J. also emphasizes the importance of focusing on the right business processes for automation to drive immediate value. Join us as we explore the potential of robotic process automation in healthcare and learn how organizations can start their automation journey on the right foot. Resources: Connect and Follow AJ Hanna on LinkedIn here. Stay in touch with AJ Hanna via email here. Visit the Element Blue Website here for more information.
Changes in healthcare don't happen quickly, but the horizon is full of new opportunities to embrace. In this episode, Liam Kaufman, co-founder at Winterlight Labs, explains how his company utilizes digital biomarkers, analyzing speech and machine learning, to quantify cognitive impairment and mental health. Liam highlights they are adding to the healthcare ecosystem by providing efficient and objective measures for pharmaceutical companies to gauge treatment effectiveness, and shares the significant impact of voice biomarkers, detailing how they enable quicker and more objective assessments compared to traditional methods. He emphasizes the role of technology in remote patient testing, particularly in the context of Alzheimer's disease, and underlines the potential of large language models like ChatGPT to automate administrative tasks in healthcare. Liam also reflects on the current landscape of digital health, expressing optimism amid challenges and foreseeing positive changes in the industry. Tune in and learn about the cutting-edge work at Winterlight Labs and the evolving landscape of digital health! Resources: Connect and follow Liam Kaufman on LinkedIn here. Follow WinterLight Labs on LinkedIn. Learn more about WinterLight Labs on their website. Listen to Liam’s previous interview here.
One of the most significant cyber risks organizations consistently need to address is human error. In this episode, Amit Chhikara and Justin Rowe, Principal and Managing Director at Deloitte & Touche LLP, respectively, delve into cybersecurity and risk management in the life sciences and healthcare industries. They stress the significance of a robust identity program to bolster security and explore various trends and emerging technologies in cloud security and identity management. Furthermore, Amit and Justin highlight the distinctions in the cybersecurity journey between life sciences and healthcare organizations. They both advocate for a well-thought-out strategy and encourage organizations to prioritize the fundamentals over chasing after the latest trends. Tune in to discover how to enhance your organization's security posture in these critical industries and take your cybersecurity efforts to the next level! Resources: Connect with and follow Amit Chhikara on LinkedIn. Connect with and follow Justin Rowe on LinkedIn. Follow Deloitte on LinkedIn. Check out Deloitte’s website and learn about their latest innovations! Read about ransomware attacks in health care in this article Learn more about cloud cybersecurity in health care in this blog
Venture capital is an instrument for impactful change across the entire healthcare value chain. In this episode, Tom Kluz, a Managing Partner at Niterra Ventures and a seasoned expert in healthcare venture capital, highlights the cross-pollination between healthcare and other industries, such as clean tech. Tom highlights the growing presence of individuals with deep tech backgrounds entering healthcare to catalyze transformative change, expressing a clear motivation to impact human lives directly. He explores the various challenges in healthcare, from legislative issues to economic perspectives, demonstrating a commitment to addressing its broken aspects. Furthermore, Tom shares insights from his podcast, where discussions center around the intersection of venture, health tech, and innovation. He also encourages entrepreneurs to persevere, assuring them that the right venture capital match will eventually materialize. Tune in and learn how innovation is shaping the future of healthcare and optimizing healthcare delivery! Resources: Connect and follow Thomas Kluz on LinkedIn here. Learn more about projects at Niterra Group’s Venture Lab here. Follow Niterra Group’s Venture Lab on LinkedIn. Listen to Tom’s first podcast episode here! Buy Bill Reichert’s book, Getting to Wow, here.
The biggest mistake healthcare organizations face is thinking that software is going to solve their organizational and process mess. In this podcast episode, Kevin Stineman, Chief Operating Officer at MedTrainer, discusses the intersection of technology, compliance, and healthcare operations. Kevin, who has over 25 years of experience, shares insights into leveraging technology for efficiency in healthcare, drawing parallels from his background in the financial services industry. The conversation covers the importance of viewing technology partners beyond transactions, emphasizing the role of ongoing support and expertise. He also addresses the challenge of balancing technology for efficiency while maintaining a strong customer-centric focus in healthcare. Kevin provides a plethora of practical tips for leaders on deploying technology, emphasizing starting small and focusing on clear outcomes. Finally, he touches on creating a culture of problem-solving within organizations and mentions the mistakes people make when deploying new technologies. Tune in and learn how technology can be a competitive advantage in healthcare operations, driving efficiency and positive outcomes! Resources: Connect with and follow Kevin Stineman on LinkedIn. Follow MedTrainer on LinkedIn and visit their website.
In this episode, join us for a chat with Alexandra Drane, co-founder and CEO of ARCHANGELS, as we shine a light on the often-overlooked role of unpaid caregivers. Explore Alexandra's caregiving journey, marked by a compelling call to redefine health—emphasizing life and providing support for these unsung heroes. Dive into the challenges faced by caregivers and the vital importance of breaking down communication barriers, connecting them to existing resources, and uncovering potential market opportunities. Alexandra not only shares a unique approach to serving humanity but also chats about the growing trend in healthcare to understand and meet the specific needs of individuals, particularly unpaid caregivers. Additionally, we navigate the evolving regulatory landscape, highlighting the increasing recognition and support for caregivers within the healthcare system. Join the movement to recognize, assist, and uplift those who dedicate themselves to caregiving. Connect with ARCHANGELS for caregiver support and additional information. Your support matters—take action today. Resources: Connect with ARCHANGELS for caregiver support and additional information. Follow ARCHANGELS on their social media platforms: Twitter, IG, FB and LinkedIn Connect with Alexandra on Linkedin. Fireside Chat with Kaiser CEO, Greg Adams - Stay tuned for insights into a unique approach to serving humanity. Watch Alexandra talk about “The surprising metrics on unpaid caregivers” at the CNN - LIFEITSELF stage
In this episode, Dr. Jay Bhatt, Managing Director at Deloitte, explores the critical realm of health equity innovations in healthcare. Dr. Bhatt delves into macroeconomic trends, sustainability, and digital advancements, emphasizing the imperative to address health equity. He highlights the potential to add nearly two decades of healthy life to every American through collaborative efforts across the healthcare ecosystem. Underscoring the impact of racism and bias, Dr. Bhatt urges proactive measures in operations, products, and community engagement. He shares impactful initiatives from the Deloitte Health Equity Institute, collaborating with major organizations like the American Heart Association and the American Cancer Society. Dr. Bhatt unveils the far-reaching impact of health inequities on diverse populations—women, veterans, individuals with disabilities, and rural communities. He advocates for addressing social determinants of health, promoting diversity in clinical trials, and envisions life sciences companies playing a pivotal role in fostering accessible and equitable healthcare. Tune in to delve deeper into Deloitte's impactful work in health equity. Resources: Follow and Connect with Dr. Jay Bhatt on LinkedIn Check Deloitte’s Health Equity Institute page here
Welcome to a captivating episode exploring into healthcare innovation, featuring Meena Mallipeddi, Co-founder and CEO of Amplify MD. Join us as Meena shares the inspiring journey behind Amplify MD, a virtual medical group and SaaS platform addressing the critical challenge of specialty access in healthcare. Discover how their impactful solutions have led to a reduction in inpatient transfer rates, lower readmission rates, and an expanded reach for local patient treatment. As we navigate the complexities of healthcare innovation and the hurdles within health systems, Mallipeddi leaves us with a thought-provoking perspective on the transformative potential of artificial intelligence in reshaping medical practices. Amplify MD stands out not only as a solution but as a pioneer in redefining the healthcare landscape. Join the conversation on reshaping healthcare practices and promoting access for all. Your involvement can be a catalyst for positive change in the industry. Resources: Connect and Follow Meena Mallipeddi on LinkedIn here Stay in touch with Meena Mallipeddi via email here. Visit Amplify MD Website here for more information.
If your team faces challenges regarding their wellbeing, the outcomes you deliver will be affected. In this episode, Milla Felder, Vice President for Wellbeing at Advocate Health, discusses workplace violence in healthcare. Milla highlights the impact of individual and organizational responses to violence, which not only affect the immediate aftermath but also long-term well-being and team dynamics, stressing the significance of personalized care and allowing the affected person to control their recovery process. Milla mentions that although critical incident stress debriefing was in high demand in 2000, they found out that depending on how it's done and what the goal is, it could retraumatize someone, causing them PTSD. Finally, she emphasizes the need for a collective effort to address workplace violence and create a safe and supportive healthcare environment. Tune in and learn how trauma-informed care can play a crucial role in preventing and mitigating the impact of workplace violence, and foster a culture of well-being and support in healthcare! Resources: Connect with and follow Milla Felder on LinkedIn. Follow Advocate Health on LinkedIn. Explore Advocate Health’s Website! Learn more about Advocate Health’s Resident Wellbeing resources here!
In this episode, Lawrence Stowers, Senior Business Development Manager at Carahsoft, unveils the integral role the company plays in advancing healthcare, setting the stage for a deep dive into transformative insights and strategies. Discover how Carahsoft actively shapes the healthcare landscape by customizing technology solutions for health systems and empowering vendors to identify lucrative opportunities in the sector. Lawrence Stowers shares exclusive takeaways from the Becker's Health I.T. conference, providing a firsthand look at the latest trends and advancements in healthcare technology. Connect with Carahsoft and visit their website for valuable insights, technology solutions tailored for health systems, and opportunities for vendors looking to thrive in the ever-evolving healthcare sector. Resources: Connect and Follow Lawrence Stowers on LinkedIn Visit Carahsoft's Website here. Check one of their recent AI Innovation blog posts here.
Health influencers can amplify their impact by collaborating with their field's thought leaders. In this episode, the Outcomes Rocket warmly welcomes Jim Trounson, the Mayor of Medvale, a distinctive virtual health delivery network. Jim notes that planning for our later years often lacks the attention given to our youth. He explores Medvale's concept as a mastermind group where members confidentially discuss healthcare matters. Highlighting the community's exclusivity, Jim mentions that invitations are the sole entry method. Jim also emphasizes the vital role of meaningful connections in healthcare and reflects on his fortunate contributions to the industry. Tune in to discover how Medvale is reshaping healthcare collaboration in our disconnected world! Resources: Connect with and follow Jim Trounson on LinkedIn. Follow Medvale on LinkedIn. Explore Medvale’s Website! Get to know Jim better by visiting his website! Listen to Jim Trounson’s previous interview here. Send Jim an email at jim@medvale.com
In this illuminating podcast episode, Ed Yurcisin, Chief Technology Officer at NCQA, sheds light on the organization's pivotal role in defining quality standards in healthcare and their ongoing journey into digitization. Discover the critical significance of data interoperability and adopting FHIR standards in the healthcare landscape. Ed Yurcisin emphasizes how these initiatives can catalyze improved care coordination and advanced data analysis. Dive into the potential advantages of bulk FHIR, exploring its transformative impact on data exchange and analytic capabilities. Ed Yurcisin leaves us with a resounding message—the transformative promise of interoperability and data standards is the key to reshaping the entire healthcare industry. Ready to explore the future of healthcare? Connect with this episode to gain valuable insights from a key industry figure. Stay tuned for potential follow-up discussions because the journey to reshape healthcare through interoperability and data standards is just beginning! Resources: Follow and Connect with Ed on LinkedIn Follow NCQA on LinkedIn Visit NCQA’s Website
Embark on an enlightening journey with Allison Reichenbach, President of Interlace Health, as she unveils groundbreaking insights in this podcast episode. Discover the complexity of healthcare workflows and Interlace Health's innovative solutions to address these challenges. Focused on process automation, the company revolutionizes the consenting process, bringing heightened efficiency and time savings to healthcare providers. Allison emphasizes the pivotal role of technology in healthcare. Her advocacy for embracing these advancements sets the stage for a more streamlined and effective future in healthcare operations. Ready to navigate the evolving landscape of healthcare workflows? Connect with this amazing episode to know more about it. Resources: Follow and connect with Allison on LinkedIn Visit Interlace Health Website Email Allison here
Work culture is crucial in delivering quality outcomes. In this episode, Chuck Cohen delves into the history and future of dentistry. Chuck shares the transition from door-to-door dentistry instrument sales to focusing on preventive care and advanced restorative products. He also discusses the innovative trends in dentistry such as 3D printing, the importance of organized approaches to dentistry, and the education and prevention in oral care health coalesce. Be sure to tune in for an enlightening discourse about oral health, entrepreneurship, and the future of dentistry. Resources: Connect with and follow Chuck Cohen on LinkedIn. Follow Benco Dental on LinkedIn. Visit the Benco Dental Website!
In the past, people considered it impossible to deliver high-quality care at the patient’s home. Now, it’s becoming the new norm. In this episode, Kevin Riddleberger, co-founder and Chief Strategy Officer at DispatchHealth, explains how he and his team are revolutionizing home-based healthcare. Kevin emphasizes the importance of clinicians in digital health, highlighting their role in improving patient experiences and offering valuable insights. He discusses the challenges and opportunities in shifting care from traditional facilities to the home, addressing workforce shortages, and leveraging technology, including AI and telehealth, for effective patient engagement. Kevin advocates for clinicians to stay open-minded, network with thought leaders, and seize opportunities in the digital health space, while his future vision centers on expanding the system of care within the home and underscores the importance of collaboration among diverse clinical backgrounds. Tune in and learn about the rapid transformation of home-based care in he Resources: Connect and follow Kevin Riddleberger on LinkedIn. Follow DispatchHealth on LinkedIn. Discover the DispatchHealth Website! About Memora Health: Memora Health is the leading technology platform for virtual care delivery and complex care management. Memora partners with leading health systems, health plans, life science companies, and digital health companies to transform the care delivery process for patients and care teams. The company’s platform digitizes and automates complex care workflows, supercharging care teams by intelligently triaging patient-reported concerns and data to appropriate care team members and providing patients with proactive, two-way communication on their care journeys.
Stay informed to navigate the complex healthcare credentialing process effectively and ensure organizational compliance. In this episode, we have Brent Althoff, Director of Credentialing Operations, as part of the entire series on Rethinking Compliance with MedTrainer. Brent sheds some light on the key drivers behind credentialing and its impact on compliance and revenue cycle. Using his vast experience with payers and providers, Brent addresses the complexities of credentialing, highlighting the need for automation tools and strategies to streamline the credentialing process, improve efficiency, and maximize the revenue cycle. Brent also offers guidance on the best ways for executive leadership teams to support and enhance the efficiency of credentialing. He also identifies emerging trends in credentialing and how healthcare institutions can stay ahead of the curve. Join us as we dive deep into the world of credentialing with Brent Althoff, and discover the key areas to focus on to ensure compliance, optimize revenue, and provide quality care. Resources: Connect with and follow Brent Althoff on LinkedIn. Follow MedTrainer on LinkedIn. Explore MedTrainer’s Website.
When it comes to home care knowledge, Stephen Tweed is undeniably the go-to expert. In this episode, Stephen Tweed shares insights on the trends, challenges, and opportunities shaping the fast-growing of home care and discusses why taking care of loved ones at home is increasingly preferred. Stephen discusses creative solutions to address the caregiver shortage, starting a home care business, and the rising preference for at-home care; he also highlights the Home Care CEO Forum he created for industry leaders to share best practices, offering valuable insights into this essential yet fragmented sector. Tune in and learn how the home care industry is evolving, the challenges it faces, and the strategies employed to ensure efficient and effective home care services! Resources: Connect with and follow Stephen on LinkedIn. Learn more about the Home Care CEO Forum on their website. Discover more about Stephen’s company, Leading Home Care, on their website. Email Stephen at stephen@leadinghomecare.com Grab a copy of Steven’s book, Conquering The Crisis.
Join the Outcomes Rocket podcast for a revelation-packed episode! Deloitte's principal, Andy Davis, spills the beans on the surprising findings from "Hiding in Plain Sight: The Health Care Gender Toll." In this episode, Andy reveals a surprising fact: women face a whopping $15.4 billion more in out-of-pocket healthcare costs than men each year. And here's the twist—it's not just because women seek more care. The financial gap is actually due to differences in gender-specific care recommendations and requirements. Andy emphasizes how crucial employers are in making healthcare fairer. He suggests that by making essential changes in benefit designs, employers can become champions of positive change, creating a healthcare system that's more equal, especially for women. Ready to make a difference? Employers, it's your time to shine! Take proactive steps by reshaping benefit designs. Be a driving force in transforming women's healthcare and contribute to a fairer, more inclusive system. Resources: Paper: "Hiding in Plain Sight: The Health Care Gender Toll" Outcomes Rocket podcast episode featuring Andy Davis here Connect with and follow Andrew Davis on LinkedIn. Follow Deloitte on LinkedIn. Explore the Deloitte Website.
In this episode of the Outcomes Rocket Podcast, Saul Marquez engages with Mike Monovoukas, CEO of AcuityMD, to explore the challenges and innovations in MedTech commercialization. Learn how AcuityMD's specialized data and software tackle hurdles in MedTech commercialization, streamlining sales for reps by integrating CRM solutions and leveraging AI for enhanced productivity. Gain insights into the future of medtech, including valuable perspectives on ROI considerations in software and data investments. Stay ahead in the evolving medical technology landscape, and listen in for a deep dive into the challenges, innovations, and transformative potential at the intersection of medical technology, data, and artificial intelligence. Resources: Learn more about AcuityMD and Schedule a Demo on their website. Connect with Mike Monovoukas on LinkedIn.
What if your smartphone could detect vital signs? In this episode, Savan Devani, founder and CEO of BioTrillion, delves into the concept of non-invasive, non-contact healthcare. Savan explains how BioTrillion is leveraging smartphone technology to extract vital signs from a simple video selfie. Through their innovative software, they can measure five vital signs related to the brain, heart, and lungs from just a 10-second video selfie. This breakthrough technology opens up endless possibilities for remote healthcare and disease detection. Savan shares that what makes BioTrillion stand out is its approach to digital biomarkers. They go beyond traditional vital signs and delve into areas of the body that other companies do not measure. So if you're a medical device company or a tech enthusiast, this episode is for you. Resources: Connect with and follow Savan Devani on LinkedIn. Follow BioTrillion on LinkedIn. Explore BioTrillion’s Website.
It's never acceptable, especially in healthcare, to be bullied, intimidated, or harassed. In this podcast episode, Mary Beth Kingston interviews Dr. Lynn Van Male, President of Lyn Van Male LLC. Lynn highlights the importance of a comprehensive approach to violence prevention, emphasizing that it involves everyone in the workplace, from employees to leadership. She highlights the need for training to recognize signs of escalation, intervening appropriately, and creating a reporting system. Lynn also stresses the individualized nature of threat management, discarding the notion of a one-size-fits-all approach. She then outlines protective factors and how healthcare organizations can use them to lessen the threat that certain behaviors pose. Lynn discusses the importance of de-escalation methods, focusing on their effectiveness when integrated into a broader strategy. Finally, according to Dr. Lynn Van Male, workplace violence is an ongoing procedure. Leaders must put these strategies into effect and be ruthless about adhering to them. Tune in and gain a holistic approach that can contribute to preventing workplace violence in your healthcare organization and fostering a safer environment! Resources: Get to know more about Dr. Lynn Van Male here. Read Dr. Elbogen’s studies on protective factors here.
Envision a platform dedicated to filling the void in nutritional support for pediatric patients. In this episode, Tracy Warren, co-founder and CEO of Astarte Medical, shares updates and insights on the work they are doing specifically in the field of precision nutrition for infants. Tracy explains the importance of the first thousand days and how nutrition during this critical period can shape long-term health outcomes. Tracy also discusses the challenges faced by clinical teams in providing optimal nutrition care and how Astarte Medical's platform addresses these gaps through EMR integration and data visualization. Furthermore, Tracy talks about the expansion of their platform into the cardiac ICU and their goal to make clinical nutrition accessible to a wider range of patients. Stay tuned for an enlightening conversation on the impact of nutrition and the power of technology in improving outcomes for infants and children. Resources: Connect with and follow Tracy Warren on LinkedIn. Follow Astarte Medical on LinkedIn. Explore Astarte Medical’s Website. Listen to the previous interview with Tracy.
Here’s an interesting take on leveraging existing technology and care structures to address the mental health crisis. In this episode, Nishi Rawat talks about how she’s working with her OpenBeds initiative to improve access to mental health and substance disorder treatments. She explains how it seamlessly integrates with the 988 crisis helpline, offering efficient digital intake, assessment, and mobile crisis team dispatch, and emphasizes the importance of hands-on care. Listen to this episode and learn how Dr. Nishi Rawat is leading an important transformation in healthcare for mental health access and treatment! Resources: Connect with and follow Nishi Rawat on LinkedIn. Follow Bamboo Health on LinkedIn. Visit the Bamboo Health Website! Discover more about the OpenBeds solution here! Reach out to Bamboo Health at Connect@BambooHealth.com Learn more about the SAMHSA 988 Suicide & Crisis Lifeline here!
In this episode, join us for a compelling interview with Dr. Fatima Paruk, Chief Health Officer at Salesforce and Senior Vice President of Industry Advisory for HLS. Dr. Paruk delves into the transformative role of technology in healthcare, emphasizing its power to enhance patient outcomes. She discusses the significance of leveraging technology to strengthen healthcare relationships and drive better results. The episode explores the game-changing impact of artificial intelligence in reducing the cognitive burden and costs associated with developing new drugs. Dr. Paruk's insights underscore the crucial intersection of healthcare and technology, paving the way for innovative solutions and improved patient care. Tune in now to explore the transformative potential of technology and artificial intelligence. Engage with Dr. Paruk and be part of the conversation shaping the future of healthcare and technology. Resources: Connect and follow Dr. Paruk on LinkedIn. Check Salesforce's LinkedIn. Go to the Salesforce Website here.
In this illuminating podcast episode, we delve into a dynamic conversation about a comprehensive exploration of the ever-evolving landscape of health and wellness with Alexa Mikhail, Health and Wellness Reporter at Fortune Magazine. Alexa underscores the significance of combating loneliness, increasing health span, and managing menopause within the workplace. Gain insights into the nuances of AI in healthcare and the urgent need to address clinician burnout. Be inspired and take actionable steps in addressing your own questions about living well and working well. Join the conversation and stay tuned for promising further enriching discussions. Resources: Connect with and follow Alexa on LinkedIn. Follow Fortune Magazine on LinkedIn. Check Fortune’s website here.
Elevate your wellness journey with a health coach and community support for optimal health outcomes. In this episode, Brittany Busse shares her compelling journey from urgent care to focusing on supporting happy physicians & healthy patients by integrating digital health tools to enhance patient-physician relationships. Britanny emphasizes the importance of healthcare coaches and their profound understanding of a patient's community and barriers to health. Stay tuned to discover how the combination of wellness, patient collaboration, and the use of health technology can lead to cost savings, improved outcomes, and less burden on the healthcare system. Resources: Connect with and follow Brittany Busse on LinkedIn. Follow ViTel Health on LinkedIn. Explore ViTel Health’s Website
Ensuring frontline workers are equipped with the essential tools to elevate and enrich the overall patient experience is paramount. In this episode, Ed Finn, Business Development Manager of Fiber at Crown Castle, dives into the vital role infrastructure plays in advancing healthcare technologies. Crown Castle, a health facilities-based carrier, offers services such as dark fiber, and Wi-Fi managed fiber and owns 40% of the nation's towers, enabling customized Wi-Fi solutions. Ed explains why he collaborates with regional partners to promote healthcare solutions that align with their key performance indicators. He also highlights the use of ambient intelligence, emphasizing the importance of supporting those workers with the right tools and technologies to enhance the overall patient experience. Stay tuned to discover how Crown Castle is reshaping the future of healthcare infrastructure. Resources: Connect with and follow Ed Finn on LinkedIn and email him here. Email Karen Fetters and Jon Rosen. Follow Crown Castle on LinkedIn. Explore Crown Castle’s Website.
Empowering lives in crisis, Crisis Textline offers 24/7 text-based mental health support, turning alarming statistics into stories of hope and resilience. In this episode, Shairi Turner, Chief Health Officer at Crisis Text Line, delves into the importance of spreading awareness and normalizing conversations around mental health. Shairi highlights the alarming statistics that suicide is the second leading cause of death among teens and young adults. She emphasizes the disproportionate impact on youth of color, girls, and LGBTQ+ individuals. Shairi talks about the vital work they do in providing free, 24/7 text-based mental health support in English and Spanish. She shares how Crisis Textline is spreading awareness and reaching those in need, as well as how listeners can get involved and make a difference as volunteers. Join us as we delve into this crucial conversation on mental health and learn how we can all contribute to making a positive impact. Resources: Connect with and follow Shairi Turner on LinkedIn. Follow Crisis Text Line on LinkedIn. Explore Crisis Text Line’s Website.
Strong community partnerships and shared responsibility are vital for effective threat assessment and management in healthcare. In this episode, Mary Beth Kingston, Chief Nursing Officer at Advocate Health, discusses workplace violence prevention with Randy Stephan, VP for Security, and Mark Concordia, Executive Director for Workforce Violence Prevention. They focus on threat and risk assessment in healthcare, highlighting the importance of identifying and preventing targeted violence. The episode emphasizes the science and evidence-based approach to threat assessment and underscores the need for multidisciplinary partnerships, executive buy-in, expertise, resources, and governance in establishing effective programs. Mark and Randy also discuss external engagement and collaboration with law enforcement and community partners. Stay tuned as we explore the proactive strategies and collaborative efforts that contribute to creating safer environments within the healthcare industry. Resources: Connect with and follow Randy Stephan on LinkedIn. Connect with and follow Mark Concordia on LinkedIn. Follow Advocate Aurora Health on LinkedIn. Explore Advocate Aurora Health’s Website. Connect with and follow Mary Beth Kingston on LinkedIn. Learn more about Advocate Health on LinkedIn. Visit Advocate Health’s Website.
Time is critical in healthcare, but so is data analysis. Lisa Collins, the CEO of Optum Advisory Services and responsible for the payer, provider, and strategy and growth teams, discusses how they are developing their algorithms to predict the healthcare needs in a community. Today’s healthcare system is based on adapting to the patient volume changes they might get at any given time, and there’s a labor challenge to be tackled. Lisa also shares a quick dive into the revenue cycle at Optum and how they are deploying the technology. Every healthcare company now must concentrate on removing the administrative burden from the physicians’ shoulders. Tune in to listen to this quick chat about predicting tools in healthcare! Resources: Connect with and follow Lisa on LinkedIn. Follow Optum on LinkedIn. Discover the Optum Website!
Having an AI-based solution is not enough, it needs to be able to be applied seamlessly and easy for patients to use. In this episode, Ernie Ianace, Founder and Chief Sales and Marketing Officer at VitalTech, discusses how VitalTech's comprehensive virtual care platform aims to improve patient outcomes and enhance the ease of healthcare delivery, offering remote monitoring of vitals, medication management, nutrition modules, and more. Ernie emphasizes the importance of making healthcare solutions patient-centric and easy for clinicians, highlighting the role of AI in enhancing healthcare systems. He underlines that the focus should be on enabling patients to become better participants in their own care. If you're interested in the intersection of healthcare, technology, and providing patient-centric solutions, this episode is a must-listen! Resources: Connect with and follow Ernie Ianace on LinkedIn. Follow VitalTech on LinkedIn. Explore VitalTech’s Website.
As organizations recognize the inevitability of breaches, resiliency becomes a paramount concern in their cybersecurity strategy. Leveraging a skilled, extended workforce can help. In this episode, Tiffany Kleemann, managing director in Deloitte & Touche LLPs Cyber practice, and Raj Mehta, partner in Deloitte & Touche LLPs Cyber practice, share their insights on the challenges and strategies in managing cybersecurity at life sciences and healthcare companies. They highlight the increasing targeting of these industries by bad actors, the rapid pace of technological change, the difficulty in attracting and retaining cyber talent, and the emerging financial pressures that organizations now face. Raj and Tiffany shed light on cybersecurity as a strategic business risk, a shift due to regulatory changes for more disclosures of cyber incidents, and the recognition that cybersecurity can accelerate growth, support digital transformation, and enhance brand reputation for healthcare and life sciences organizations. Organizations should prepare for cyberattacks and focus on continuing operations during disruptions, which is why Raj mentions various tactics organizations are using to address cybersecurity challenges while balancing costs and skill sets. Don't miss this insightful episode as we explore the strategies deployed by life sciences and healthcare organizations in the ever-evolving landscape of cybersecurity. Resources: Connect with and follow Tiffany Kleemann on LinkedIn. Connect with and follow Raj Mehta on LinkedIn. Follow Deloitte on LinkedIn. Read insights on this topic on Deloitte’s Health Forward blog Learn about the SEC’s cyber ruling requirements here Read Deloitte’s 2023 Global Future of Cyber Report Source: https://www.hipaajournal.com/july-2021-healthcare-data-breach-report/ Source: https://www.reuters.com/article/us-cybersecurity-hospitals-idUSKCN0HJ21I20140924/
Integrated health practices are key to facilitating a more holistic approach to patient well-being. In this episode, Stephen Thorne talks about the critical integration of dental and medical care and how maintaining oral health contributes to overall systemic well-being. He discusses implementing the integrated model in dental practices, highlighting the significance of advanced technology, the need for education, and the importance of restructuring reimbursement and coding systems for comprehensive care. Tune in to learn more about the potential positive impact of proactive dental care on overall healthcare costs! Click this link to the show notes, transcript, and resources: outcomesrocket.health Resources: Connect with and follow Stephen Thorne on LinkedIn. Follow Pacific Dental Services on LinkedIn. Visit the Pacific Dental Services Website!
To maintain quality patient care, staying up-to-date with changes in policy is crucial. In this episode, we have Hira Rashid Ph.D, Senior Program Manager of MedTrainer, as part of the entire series on Rethinking Compliance with MedTrainer, delves into the critical landscape of healthcare policy and compliance. Hira navigates this challenging terrain, staging federal compliance training, data collection, and ensuring organizations are following the proper regulatory procedures. She discusses her approach to identifying compliance needs, creating customized training plans, and staying adaptable in the face of changing healthcare regulations, especially within the context of multistate mergers and acquisitions. She discusses the importance of current security risk assessments and constructing training plans based on identified risks. She shares great insights into the trends in healthcare, such as the shifting away from a fee-for-service model towards more preventive and primary care. Hira sheds light on the different pain points in healthcare - from the shortage of primary care providers, particularly in rural and low-density areas, to the requirement of electronic health records systems for Medicare and large healthcare providers. If you're intrigued by the challenges of keeping up with changing regulations, the importance of readiness and early implementation, and the role of technology in streamlining compliance, this episode is not to be missed! Resources: Connect with and follow Hira Rashid on LinkedIn. Follow MedTrainer on LinkedIn. Explore MedTrainer’s Website
Deep learning AI plays a crucial role in automating coding as guidelines become more complex. In this episode, David Blanchard, the Vice President of Sales at Fathom, shares insights into how Fathom utilizes deep learning AI to solve coding and automation issues within the healthcare ecosystem. David shares how Fathom utilizes deep learning AI to revolutionize coding automation, tackling staffing challenges and cost reduction goals within provider organizations. He highlighted how their technology functions integrate with the EHR to process a significant portion of the coding volume, freeing up resources for denial management, education opportunities, and improved documentation. He also delves into the significance of an effective automation strategy and the impact of staffing shortages in the industry, especially in the face of increasingly complex coding guidelines. David explains how Fathom’s work not only addresses these challenges but also opens up opportunities for better overall reimbursement outcomes in healthcare. Join us as we explore the innovative work of Fathom and the impact of deep learning AI in healthcare. Resources: Connect with and follow David Blanchard on LinkedIn. Follow Fathom on LinkedIn. Explore Fathom’s Website.
Nurses are on the frontlines of healthcare, yet their voices often go unheard. In this raw and unfiltered episode, experienced nurse Keith Carlson exposes the broken system he has witnessed in over 27 years in the field. Keith provides an insider's critique of profit-driven corporatization, toxic hospital culture, unsafe staffing, and other dysfunction plaguing healthcare - factors contributing to physician burnout, poor patient care, and a disillusioned nursing workforce. Tune in to hear this passionate nurse's perspective and insights into creating a healthcare system that lives up to its ideals by better supporting nurses and patients. Click this link to the show notes, transcript, and resources: outcomesrocket.health Resources: Connect with and follow Keith Carlson on LinkedIn. Visit the Nurse Keith Coaching Website Listen to The Nurse Keith Show.
How does telehealth improve healthcare resource utilization and patient convenience? In today's episode, Abby Losinski, Director of Telehealth at St. Luke's Health System, talks about how telehealth has revolutionized outpatient healthcare and the importance of adapting to meet consumer expectations. She highlights the implementation of on-demand virtual care and the challenges of selecting reliable technology for seamless patient-provider interactions, while also addressing efforts to reduce unnecessary emergency department visits through telehealth post-procedure consultations. Tune in and listen to an insightful conversation on how telehealth is revolutionizing the healthcare industry! Click this link to the show notes, transcript, and resources: outcomesrocket.health Resources: Connect with and follow Abby Losinski on LinkedIn. Follow St. Luke's Health System on LinkedIn. Explore the St. Luke's Health System Website. Connect with and follow Tim Kelley on LinkedIn. Follow TeleRay on LinkedIn. Check out the TeleRay Website.
Imagine a digital health solution accessible via smartphones that empowers individuals to self-manage their health conditions and make informed, positive choices. In this episode, Dr. Tryggvi Thorgeirsson, the CEO of Sidekick Health, dives deep into their work, a digital health solution that aims to empower patients with chronic conditions to manage their health effectively. Tryggvi discusses the need for improvement in healthcare due to its inefficiencies, high costs, and reactive nature. He emphasizes the platform's holistic approach, integrating various therapies and conditions into one patient journey. He explains how Sidekick utilizes technology and patient-reported data to identify potential health risks and intervene early, ultimately saving lives. Tryggvi also sheds light on the importance of flexibility in their approach and how they collaborate with healthcare professionals, insurance companies, and patients. Don't miss this episode to learn about the future of healthcare innovation and explore the transformative impact of preventive care. Resources: Connect with and follow Tryggvi Thorgeirsson on LinkedIn. Follow Sidekick on LinkedIn. Explore Sidekick’s Website.
Focus on practical automation solutions with immediate ROI rather than solely futuristic concepts. In this podcast episode, Scott Overholt, Chief Business Officer at Vyne Medical, shares how he and his team offer communication management solutions to over 800 healthcare facilities. Scott discusses the significant volume of document transactions they handle, particularly focusing on the automation solutions they provide to streamline the processing of faxes and electronic documents. He emphasizes the time-saving and cost-effective benefits of their automation technology in addressing challenges such as staffing shortages and high operational costs within the healthcare industry. Scott also highlights the importance of prioritizing practical automation solutions with immediate returns on investment rather than solely futuristic possibilities. Tune in and discover how automating routine tasks can save many hours of manual work, enabling your team to deliver improved healthcare outcomes! Resources: Connect with and follow Scott Overholt on LinkedIn. Visit Vyne Medical at their website. Follow Vyne Medical on LinkedIn.
Workplace violence in healthcare goes beyond physical aggression. In this episode, Mary Beth Kingston, Chief Nursing Officer at Advocate Health, discusses with Karen Garvey, Vice President of Patient Safety and Clinical Risk Management at Parkland Health in Dallas, the critical issue of workplace violence in healthcare, exploring various forms of workplace violence. Karen highlights the psychological impact of intimidation, harassment, and name-calling, which often go unreported in healthcare settings. She emphasizes the importance of creating a reporting culture and addresses the challenges in encouraging employees to come forward with their experiences. Karen discusses how the healthcare industry faces a significantly higher rate of violence compared to general business and industry. Tune in to uncover the hidden reality of workplace violence in healthcare and explore strategies to enhance safety in the workplace. Resources: Connect with and follow Karen Garvey on LinkedIn. Follow Parkland Health on LinkedIn. Explore Parkland Health’s Website. Connect with and follow Mary Beth Kingston on LinkedIn. Learn more about Advocate Health on LinkedIn. Visit Advocate Health’s Website. What if you’re the bully? Read more to find out here.
Let's stop talking about how hard healthcare is and improve the experience of its users. In this episode of the HLTH Matters Podcast, Rajeev Singh talks about how Accolade is working to provide a broad spectrum of solutions to tackle challenges healthcare has faced to make it more equitable and improve health outcomes. Rajeev discusses health equity, mentioning the structural and foundational challenges Accolade is tackling like physician affordability and accessibility. Tune in to learn how Accolade is working to make health equity a reality! Click this link to the show notes, transcript, and resources: outcomesrocket.health
The outcomes of healthcare organizations can greatly benefit from operational optimization. In this episode, Rick Bemis, the Chief Data Officer at the Ksquare Group, discusses how, as a consulting firm and managed services group, the company provides nearshore developers and accelerators for healthcare, focusing on provider directories and data optimization. Rick shares insights on how their AI-based accelerator helps healthcare organizations improve operational efficiency, reduce risk, and ensure the quality of the information in provider directories. Throughout this conversation, he also highlights the significance of their platform for revenue-based solutions in the healthcare industry. He explains how the platform assists hospitals, payers, and medical groups to achieve operational efficiency, cost reductions, and improved data management. Tune in and discover the impact Ksquare has on both payers and providers! Resources: Connect with and follow Rick Bemis on LinkedIn. Follow the Ksquare Group on LinkedIn. Check out the Ksquare Group’s website.
A comprehensive healthcare compliance platform can empower organizations to enhance patient care, improve outcomes, and retain staff and patients. In the first episode of a five-part podcast series on Rethinking Compliance, guest Steve Gallion, the co-founder and CEO of MedTrainer, shares his journey and how it led him to create a culture of compliance in healthcare organizations. Steve discusses his insights gained from founding a medical waste company and his realization of significant issues with how healthcare compliance was being managed. He explores the role of technology in healthcare compliance and how it has transformed the industry, introducing his company, MedTrainer, a platform that goes beyond training to create a culture of compliance within healthcare organizations. He emphasizes the importance of content ownership and the proprietary nature of content deployment and prefers AI to be based on human expertise and vetted by field experts. Discover how regulatory changes have shaped the trajectory of technology adoption in the healthcare industry and how MedTrainer's innovative toolset is revolutionizing compliance. Resources: Connect with and follow Steve Gallion on LinkedIn. Follow MedTrainer on LinkedIn. Explore MedTrainer’s Website.
In healthcare associations, adapting to change by recognizing challenges and opportunities is key for effective decision-making and impact. In today's episode, Steve Lieber, former CEO of HIMSS and seasoned healthcare management executive, shares his perspective on the role of associations in the healthcare industry and shares valuable insights on business strategies and opportunities for growth. Steve emphasizes the importance of understanding the environment, recognizing challenges, and driving revenue growth. He discusses the importance of identifying opportunities and focusing on the audience rather than just members in the context of associations, including healthcare and the for-profit sector. Steve also delves into the exciting developments in media and survey research that he has been involved in, highlighting the immense potential and impact they have in the industry. Get ready to gain valuable insights as we explore the world of associations, media, and data analytics in this engaging episode! Resources: Connect with and follow Steve Lieber on LinkedIn. Listen to the Smart From The Start podcast. Follow HIMSS on LinkedIn. Explore Aviso Partners on LinkedIn! Email Steve here.
There's a big legal question mark about the future of healthcare due to the rapid rise of AI and technological innovation. In this episode, Desiree Charpentier, Managing Partner of Healthcare Legal Solutions, talks about the operations and services of her law firm, which specializes in handling challenging accounts that hospitals cannot manage internally. Desiree explains the firm's focus on appealing denied claims with various payers, such as Medicare, Medicaid, and prominent private insurers. She emphasizes the firm's commitment to persistently pursuing these appeals for extended periods, aiming to maximize hospital reimbursements. She also discusses the evolving role of technology in their field, highlighting its use for improving productivity while stressing the continued necessity of human expertise in dealing with complex appeals. Tune in and take advantage of an exclusive glimpse into the strategies employed by a dedicated law firm specializing in healthcare reimbursements! Resources: Connect with and follow Desiree Charpentier on LinkedIn. Follow Healthcare Legal Solutions on LinkedIn. Discover Healthcare Legal Solutions’ Website!
There is more bullying in healthcare than in any other industry in the world. In this episode, Mary Beth Kingston, Chief Nursing Officer at Advocate Health, discusses with Renee Thompson, Founder and CEO of Healthy Workforce Institute, the adverse effects of bullying and incivility in the healthcare sector. Renee begins by shedding light on what bullying is and explains how bullying negatively affects the quality of care nurses and physicians provide. She offers recognizable patterns that healthcare staff can use to identify if they are the target of disruptive behaviors by their colleagues, points out key factors to consider before doing something about it, and provides actionable steps to confront the people causing it constructively. Renee believes that healthcare leaders should receive personalized and regular training on handling heated situations and rude behaviors in the healthcare sector, as they can’t be ignored. Listen to the talk and learn how to create a nurturing environment in your organization where bullying and incivility give way to collaboration and positive outcomes! Resources: Connect with and follow Renee Thompson on LinkedIn. Follow Healthy Workforce Institute on LinkedIn. Explore Healthy Workforce Institute’s Website! Connect with and follow Mary Beth Kingston on LinkedIn. Learn more about Advocate Health on LinkedIn. Visit Advocate Health’s Website! What if you’re the bully? Read more to find out here!
Telehealth allows many providers to provide access and care to patients regardless of where they are. Zoom has changed care delivery worldwide in less than three years. Ron Emerson talks about embracing telehealth capacities within their multipurpose platform. Ron discusses digital-first hybrid models work, the decentralization of care, and incentivization systems as areas Zoom targets to impact how care is delivered positively. Learn how Zoom uses telehealth and virtual tools to improve healthcare accessibility and equity! Click this link to the show notes, transcript, and resources: outcomesrocket.health
The world is 5.7 million nurses short at the moment, and that is an issue that has to be tackled. In this episode, Dave Palmisano, Senior Vice President at Orbis Education, discusses how his company addresses the nursing shortage by collaborating with academic institutions and healthcare providers to offer an immersive nursing education experience. He explains the company's role in recruiting students for nursing programs and creating customized, practice-ready nurses through a unique model that involves online didactic education and in-hospital clinical rotations. Dave emphasizes the benefits of this model for healthcare systems facing a nursing shortage, highlighting Orbis's role as a facilitator and its widespread presence across various markets nationwide. He also stresses the importance of innovative approaches to address the challenges in the nursing sector and urges listeners to consider the flexibility and advantages offered by Orbis's strategy. Listen to this episode to discover a new approach to nurse training that accelerates care delivery, optimizes resources, and meets the growing demand for nursing professionals! Resources: Connect with and follow Dave Palmisano on LinkedIn. Follow Orbis Education on LinkedIn. Explore Orbis Education Website! Email Dave here: dave.palmisano@orbiseducation.com Call Dave at (817) 734-4065
We need to automate tasks to give nurses and doctors more time for what they do best: saving lives. In this episode, we’re excited to have Robert Laumeyer, the Chief Technology Officer at Auth AI with Availity, discuss their focus on using AI to streamline the Prior Authorization process in healthcare. He emphasizes the system's capability to rapidly assess individual patient needs, reducing waiting times and stress. However, he acknowledges the challenge posed by the fragmented healthcare IT infrastructure, which hinders efficient data access. Despite this, the company has successfully implemented an electronic data transmission system, enhancing data quality and accessibility. Rob advocates for responsible AI development, urging consumers to demand transparent systems from vendors to improve the overall healthcare experience. Tune in to this unique episode to understand how this AI revolution could be the answer to delivering better healthcare and making a more significant impact! Resources: Connect with and follow Robert on LinkedIn. Follow Availity on LinkedIn. Learn more about Availity here. Check our YouTube Channel
Preventative care approaches can break new barriers in oral health, starting with diagnostics. In this episode of Think Oral Health, hosts Jonathan and Mariya talk with Danny Grannick about the shift that needs to happen in oral health towards a preventative model, sharing examples of how salivary diagnostics can avoid disease and reduce costs long term. Danny also points out the economic, physical, and mental barriers that are still in the way of adopting this type of model that makes everyone win. Tune in and learn more about how approaching oral health with a preventative model might be the lowest-hanging fruit fix for the healthcare industry! Click this link to the show notes, transcript, and resources: outcomesrocket.health
AI is not as complicated or scary as it sounds. In this episode, Ken Ohlson, an Enterprise Sales Professional at BluIp, discusses how he and his team help public and private healthcare organizations harness the transformative power of conversational AI. Ken’s goal is to simplify the organizations they work with and make their workforce more productive and focused. Join this brief conversation and learn about how conversational AI is already starting to make a positive impact in healthcare! Click this link to the show notes, transcript, and resources: outcomesrocket.health
Building on Part 1's introduction to Lean and Six Sigma, this podcast dives into the "how" - how to implement improvements and make them stick. Guest expert Al Da Silva draws from his healthcare experience to discuss critical steps like leadership commitment, culture change, staff training, and patient-focused design. He also talks about overcoming common challenges and the keys to long-term sustainability. Any healthcare leader looking to drive positive operational change through Lean and Six Sigma will find practical guidance in this episode. Tune in to discover how you can apply Lean and Six Sigma principles to enhance your healthcare practice. Find the show notes, transcript, and resources by clicking on this link: outcomesrocket.health