Why Healthcare? I’ve been drawing since I was a kid, I love to draw growing up and I love to make house, I thought I will be an architect. When I was 15, my mother was diagnosed with ovarian cancer. Over the course of 2 years, I was exposed to different aspects of health care as well as its impact on families. It inspired me to change what initially I wanted to do from being an architect and going to medical field.
Hot Topic that should healthcare leaders agenda: Resilience and physician burnout and dealing with well-being.
Can you give an example of some of the things you’ve done to help with this? We put together a well-being committee that’s made up of physicians within our medical group. We created a plan on how we can help our culture as well as our doctors.
Setbacks that you learned from: Be careful on what you promise and how you have conversation because it can have a long term impacts on you and people who have given their trust.
Proudest leadership moments: We were a runner up in an American group association claim award – the highest level award to medical or healthcare group in US.
Exciting Project: We ask physicians about other passions they have related to care that they could do and let them do it so they can feel a sense of achievement and doing what they love.
Peter 101 Course on Outcomes Improvement:
1. What is the best way to improve healthcare outcomes?
Patient engagement. If we can engage these patients in better understanding their own conditions, that’s a major step towards driving positive outcomes.
2. What is the biggest mistake or pitfall to avoid?
Not including their families.
3. How do you stay relevant as an organization despite constant change?
You have to keep reading and exposing yourself to what are some of the best practices out there. Bring in speakers either in healthcare or outside of healthcare to help you see things in different way.
4. One area of focus that should drive everything else is:
What I do to entertain myself and others is finding ways to joke about the challenges in healthcare and what our physicians are going through. I decided to make a comic: doc-related.com. I encourage the listeners to take a look and provide feedback.
The Best Way To Contact Peter:
Phone number 360-305-5015