Joanne Mizell is a proven leader who has consistently delivered growth to various organizations and market segments by developing strong teams, crafting creative strategies, and fostering deep community and client relationships. As Chief Operating Officer of Banner|Aetna, Joanne leverages her experience and well-established network in Arizona to execute the organization’s mission of helping employers improve the health and well-being of their workforce while simplifying the coverage-to-care-to-payment of health care for its members. She recently championed a unique effort that builds on industry trends and legislative momentum to improve healthcare billing via the health insurer’s “Frictionless Billing” program. As a “payvider” (a joint venture between leading national insurer, Aetna, and notable health system Banner Health), it’s this innovative structure that allowed Banner|Aetna to transform historically confusing billing processes into one single, consolidated statement for their members.
Joanne is an experienced executive with three decades of experience in the healthcare and health insurance spaces, a pulse on industry trends, and a knack for devising creative, first-of-their-kind solutions to problems that have long plagued our industry (like consumers getting caught in the payer-provider billing crossfire).