Vishal Bhalla is the current Chief Experience Officer at Atrium Health. Vishal has also previously served as the Chief Experience Officer & VP of Operations at Parkland Hospital and as the Director of Lodge Operations for Noralta Lodge Ltd. In addition, they have also worked as the COO of the Caribbean Institute of International Hospitality Management & Culinary Arts.
Bhalla has a Master of Business Administration (M.B.A.) from the MIT Sloan School of Management, as well as a Healthcare Certificate and a System Science in Health degree from the Harvard T.H. Chan School of Public Health. Vishal also has a Diversity & Inclusion for HR degree from Cornell University’s ILR School and a General Managers Program degree from Cornell University’s School of Hospitality Administration. Additionally, Bhalla has a Master’s Degree in Hotel Administration from the University of Strathclyde and is certified as a Lean Six Sigma Master Black Belt by the Management and Strategy Institute, and as a Senior Professional in Human Resources (SPHR) by HRCI.
Memora Health is the leading technology platform for virtual care delivery and complex care management. Memora partners with leading health systems, health plans, life science companies, and digital health companies to transform the care delivery process for patients and care teams. The company’s platform digitizes and automates complex care workflows, supercharging care teams by intelligently triaging patient-reported concerns and data to appropriate care team members and providing patients with proactive, two-way communication on their care journeys.