Mrs. Anita Pramoda serves as the CEO at Ediom (a Vizient Venture), Board Director at Dignity Health Foundation, Board Director at the Federal Reserve Bank (SF) and Board Director of at Health Catalyst. She encourages us to make healthcare awesome – to wrap ourselves around the patient, help them live the best quality of life they can live, democratize data, make sense out of it, use it to enhance life! She’s excited about how much technology can help and also humbled by how much it cannot do. She keeps her mind open on how to join hands together and collaborate to improve healthcare.
Mrs. Pramoda’s advice: Listen to your customers and understand their problems!
“Bad outcomes are the enemy. Anyone who wants to help combat them are our friends!”
Anita’s 101 Course to Outcomes Improvement
1. What is the best way to improve healthcare outcomes?
Through collaboration and exchange of ideas and testing outcomes against data.
2. What is the biggest mistake or pitfall to avoid?
Losing empathy. It is the CARE part of healthcare.
3. How do you stay relevant as an organization despite constant change?
Change is a friend, not a threat. It is an opportunity to question our innermost assumptions. Lifelong learning is key.
4. What is the one area or focus that should drive all else in your hospital?
How does this help patients health? Show patients empathy and care.
2. Information gap theory – Prof Loewenstein
Closing thought: Our focus in improving healthcare outcomes is a marathon, not a sprint, let’s pace ourselves and ensure what we do is sustainable. Make great contributions in the process.
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