Even with AI-generated content, human review is crucial for accuracy. In this episode at HIMSS 2024, Saul Marquez interviews Matt Lentine, Skip Vish, and Mark Hardin, healthcare leaders from Upland Software, who highlight the significance of AI and machine learning in healthcare solutions. They discuss healthcare automation with Qvidian (proposals), gen-AI content management, and secure faxing (InterFAX), emphasizing their integration into their company’s offerings. Security emerges as a critical concern throughout the conversation, with the team stressing the importance of secure implementation and data protection measures. Mark, Skip, and Matt also underscore how timely access to relevant information improves workflow efficiency and draw attention to how healthcare technology solutions must comply with strict privacy regulations. Tune in to learn more about how Upland Software to hear how Upland Software is leveraging AI and automation to revolutionize healthcare workflows! Resources:  Watch the entire interview here. Connect with and follow Matt Lentine on LinkedIn. Connect with and follow Skip Vish on LinkedIn.  Connect with and follow Mark Hardin on LinkedIn.  Learn more about Upland Software on their LinkedIn and website.

Healthcare needs innovation to ensure personalized and accessible care for everyone. In this episode, Owen Tripp, Co-founder of Included Health, shares his journey from Silicon Valley to founding Included Health, driven by a passion for leveraging technology to transform healthcare. Owen’s and his team’s mission is to provide seamless virtual care services and navigation. He emphasizes the need for a member-focused approach in healthcare, where the platform simplifies access to personalized care, breaking away from fragmented systems. Owen delves into the challenges employers and health plans face in delivering integrated care experiences and highlights the importance of sustainability in healthcare innovation. Finally, Owen encourages healthcare leaders to persist in their efforts, emphasizing the significance of doing everything at scale. Tune in and learn how healthcare leaders like Owen are revolutionizing healthcare with a simple, unified experience that prioritizes individual well-being over administrative hurdles! Resources: Connect with and follow Owen Tripp on LinkedIn. Follow Included Health on LinkedIn and visit their website.

Thanks to ReActiv8, a retired soldier's debilitating back injury transformed into a chance to pursue his dreams. In this episode, Saul Marquez unpacks two incredible stories with orthopedic spine surgeon Dr. Matthew Bennett and the life-changing experience of his patient, Todd Davies. First, he interviews Dr. Bennett on ReActiv8 and the significant role it plays in his clinical algorithm. He shares the prevalence and complexity of back pain, his methodology for diagnosing and addressing multifidus muscle issues, and the remarkable success stories of patients reclaiming their lives. Saul also talks to Todd, a retired US Army infantryman whose life was overturned by a debilitating back injury overseas. With the help of ReActiv8 and the support of military health insurance, he underwent a journey from intense agony to newfound strength. Now, holding his children and dreaming of starting his own business are realities for him. Prepare to be moved by these tales of triumph over pain, resilience, and the incredible potential of restorative medicine for severe lower back pain. Resources:  Check more episodes of this Thought Leadership Series here. Watch the entire interview here. Connect with and follow Matthew Bennett on LinkedIn.  Learn how ReActiv8 has relieved low back pain for individuals here.  Read about the Mainstay’s ReActiv8 program here. 

Focus on innovation that addresses high-demand and high-liquidity channels for greater impact. In this episode, Dr. Martin Gershon delves into the importance of investing in oral health, especially in its early stages, highlighting the challenges faced by investors and the need for a thematically constrained approach to success. He emphasizes the importance of strategic partnerships and a focus on innovation that integrates into larger systemic problems and advocates for innovation in the oral and systemic health medicine field to create effective wellness approaches for patients.  Tune in and learn how you can contribute to bridging the gap between medicine and dentistry for better healthcare outcomes! Resources: Learn more about Martin Alexander Gershon here. Learn more about Endeavor on their LinkedIn and visit their website!

In older adult care, every moment is precious, and every detail counts. In this episode, Kurt Martin brings a wealth of knowledge and a heartfelt commitment to improving care systems for older adults. By fostering an integrative care model that transcends traditional healthcare settings and emphasizing the value of interdisciplinary teams, Kurt highlights how one can optimize precious minutes of patient-care-provider interaction, resulting in noticeable decreases in hospital and emergency room utilization among his patients. Settle in and gain insights into the profound impact of tailored, comprehensive care strategies in enhancing the lives of older adults in our communities. Resources: Connect and follow Kurt Martin on LinkedIn. Follow MedStar Health on LinkedIn. Discover the MedStar Health Website!  About Memora Health: Memora Health, the leading intelligent care enablement platform, helps clinicians focus on top-of-license practice while proactively engaging patients along complex care journeys. Memora partners with leading health systems, health plans, and digital health companies to transform the care delivery process for care teams and patients. The company’s platform digitizes and automates high-touch clinical workflows, supercharging care teams by intelligently triaging patient-reported concerns and data to appropriate care team members and providing patients with proactive, two-way communication and support.

Embracing technology and fostering community support is key to revolutionizing patient care and meeting future healthcare demands. Join us for a powerful and personal journey with Dr. Danielle Plummer as she discusses how she turned her personal struggles into a mission to empower women worldwide. Through her innovative blog-turned-consulting business, she provides personalized medication guidance to support women navigating the complexities of pregnancy. Danielle also delves into the gaps she has identified in the healthcare system and her determination to drive positive change through her advocacy efforts.  Join us as we explore how one pharmacist's journey, shaped by her own challenges, is making a difference in the lives of women everywhere. Resources: Connect with and follow Danielle Plummer on LinkedIn and the website. Check out Danielle’s blog and podcast.

How does Esper’s approach to device management in healthcare stand out from other solutions in the industry? In this episode, Sudhir Reddy, Chief Technology Officer at Esper, dives into an insightful discussion about the vital role of device management in healthcare, the significance of maintaining security and compliance, and how Esper's innovative solutions are automating and revolutionizing device fleets, no matter the scale. He unearths how Esper's platform ensures every device stays in its desired state, providing an insurance policy against the vulnerabilities that plague our digital age. Sudhir touches on the challenges IT managers face with growing device numbers and how Esper's system manages exceptions, allowing teams to act smarter, not harder. As AI reshapes healthcare, he shares his thoughts on the hype versus the reality of AI's transformative power, and he reveals how Esper is facilitating smaller companies to push the boundaries of innovation. So plug in your earbuds and get ready for a deep dive into the intersection of healthcare, technology, and innovation. Resources:  Find out more about the Esper thought leadership series here. Connect with and follow Sudhir Reddy on LinkedIn and his blogs here. Learn more about Esper on LinkedIn and their website.

Asynchronous care powered by AI can revolutionize access and streamline care delivery. In this episode, Stephen Beeson, founder of Practicing Excellence, shares his journey from practicing family medicine to realizing the importance of coaching clinicians to enhance patient experiences. He discusses the significant impact of human development on clinician engagement and patient outcomes, citing examples from his own experience at Sharp Rees-Stealy Medical Group. Steve delves into the challenges facing the healthcare industry, including physician burnout and the need for innovative care delivery models, and emphasizes the role of technology, particularly AI, in revolutionizing healthcare, highlighting the potential of asynchronous care to improve access and reduce care variance. Despite the hurdles in growing his business, he remains committed to empowering healthcare teams and transforming organizational culture.  Tune in and discover how human development strategies can revolutionize healthcare delivery and improve patient outcomes! Resources:  Watch the entire interview here. Connect with and follow Stephen on LinkedIn here. Learn more about Practicing Excellence on LinkedIn and their website. Listen to Stephen’s previous interview on the podcast here. Buy Stephen’s book, Practicing Excellence, here.

Imagine a platform in healthcare that connects consumers and care providers digitally, ultimately improving outcomes and reducing inefficiencies. In today’s episode, Rajeev Ronanki, the CEO of Lyric, shares his vision for the future of healthcare at his company focusing on utilizing AI, blockchain, and machine learning to simplify the business of healthcare. He emphasizes the importance of creating a platform in healthcare that connects consumers and care providers digitally, ultimately leading to a more seamless and efficient healthcare experience for all stakeholders. Rajeev also discusses the concept of payment integrity and how it extends beyond serving health plan clients to impacting providers, employers, and consumers. He delves into the potential for technology to minimize the noise and friction in healthcare transactions, allowing stakeholders to focus on improving health outcomes and creating a delightful experience for consumers.  Tune in to gain valuable insights and learn more about Rajeev and Lyric's impactful initiatives. Resources:  Watch the entire interview here. Connect with and follow Rajeev Ronanki on LinkedIn and Twitter. Learn more about Lyric on LinkedIn and their website. Listen to Rajeev’s previous episode on the Outcomes Rocket here.

A mission to protect, maintain, and improve people's health BEFORE they get sick.  In this episode, Stephen Hahn, Chief Executive Officer at Harbinger Health, discusses the groundbreaking work being done at Harbinger, aiming at early disease detection and their commitment to making healthcare more accessible to all. Steve discusses the challenges and possibilities of early cancer detection using blood tests and the technological advancements being made to tackle these challenges. He explains how Harbinger's technology works and its potential impact on patients and physicians. Steve emphasizes the importance of addressing access issues in healthcare, particularly in relation to cancer screening and the economic benefits of early detection.  Dr. Hahn's compelling vision for a healthier future and his call to action to build trust make this episode an essential listen for everyone passionate about healthcare innovation and accessibility. Resources: Connect with and follow Stephen Hahn on LinkedIn. Follow Harbinger Health on LinkedIn and visit their website.

Technology bridges social services with healthcare to address crucial social determinants effectively. In this episode, Marty Elisco, co-founder and CEO of Augintel, shares his journey from telecommunications to healthcare, emphasizing the pivotal role of technology in addressing social issues. Augintel's NLP software mines narrative data to pinpoint factors like food insecurity, housing instability, and transportation barriers, empowering clinicians to deliver tailored care. Throughout this conversation, Marty not only explains its value proposition but also its impact on risk stratification and revenue optimization in value-based care models. He also underscores challenges like AI mistrust, organizational reluctance to address social determinants, and the importance of transitioning to value-based care and leveraging technology to address social determinants effectively. Marty also encourages listeners to explore how NLP can enhance their organization's approach to healthcare.  Tune in and learn how Augintel is transforming healthcare delivery by bridging the gap between social services and traditional healthcare! Resources:  Watch the entire interview here. Connect with and follow Marty on LinkedIn here. Learn more about Augintel on LinkedIn and their website.

In the second episode of "The Future of AI in Health" podcast series, hosts Dr. Jenny Yu, Chief Health Officer at Healthline Media, and Saul Marquez, healthcare entrepreneur and founder of Outcomes Rocket, explore how AI is expected to enhance healthcare by providing deeper insights, improving patient experiences, and increasing operational efficiency, all while working alongside human expertise. Their esteemed guest, Dr. Tarun Kapoor, Senior Vice President and Chief Digital Transformation Officer at Virtua Health, delves into the transformative impact of artificial intelligence on healthcare, sharing insights on its current use, challenges, and the promising future it holds for care delivery. He talks about the mindful approach to AI integration at Virtua, emphasizing the distinction between automation and AI as well as the importance of leveraging the latter for meaningful opportunities in healthcare. Dr. Kapoor also highlights the need to differentiate the roles of humans and machines in setting and rewriting rules to ensure patient safety and the effective use of AI tools. From patient data security to addressing interoperability challenges, he provides valuable perspectives on AI adoption throughout the healthcare industry.  Tune in to gain a deeper understanding of the promise of AI and digital transformation in driving healthcare forward! Resources:  Check more episodes of this Thought Leadership Series here. Watch the entire interview here. Connect with and follow Tarun Kapoor on LinkedIn here. Learn more about Virtua Health on LinkedIn and their website. Connect with and follow Jenny Yu on LinkedIn. Learn more about Healthline Media on LinkedIn and their website.

Investors have a prime opportunity for growth and strategic, long-term involvement in oral health investment. In this episode, Dai Feng, Managing Director at CareCapital, shares his keen insights on the significance of exit strategies and the alignment of investor and founder visions in healthcare ventures. He touches on dental technology investing, highlighting stability, growth opportunities, and the importance of understanding customer needs for successful product development. Tune in as Dai delves into oral health investments, uncovers potential unicorns in dental services, and explores why healthcare administrative solutions could be the next big thing! Resources: Connect with and follow Dai Feng on LinkedIn.  Learn more about CareCapital on LinkedIn and their website.

Medication adherence is not just about getting medication into people's hands, it's about ensuring they take it correctly. In this episode, Sebastian Seiguer, CEO and co-founder of Scene Health, shares his journey from starting a coffee chain in Munich to transitioning into healthcare due to a desire for more meaningful work inspired by his family's medical background. He explains how Scene Health employs video technology and a care team to ensure patients take their medications correctly, initially targeting tuberculosis and addiction medications and now expanding to conditions like asthma, diabetes, and hypertension, showing positive outcomes and cost savings. Sebastian emphasizes the importance of focusing on health outcomes rather than just adherence metrics, highlighting the need for immediate results in healthcare. He also discusses the untapped potential of medication adherence as a daily opportunity for patient engagement and improved chronic condition management.  Tune in and learn how innovative solutions like Scene Health are revolutionizing medication adherence and improving healthcare outcomes! Resources:  Watch the entire interview here.  Connect with and follow Sebastian on LinkedIn here. Learn more about Scene Health on LinkedIn and their website. Learn more about the documentary featuring Paul Farmer here. Contact Scene Health’s team via email at info@Scene.health.

33% of physicians say that a prior auth has led to a serious adverse event for a patient in their care. In this episode, Malinka Walaliyadde, CEO of AKASA, shares insights into revolutionizing healthcare revenue cycles with AI solutions. He highlights the challenges of revenue cycle management and the impact of prior authorizations on patient care. AKASA's gen-AI assistants streamline processes, making staff more efficient and reducing adverse events due to authorization delays. Throughout this interview, Malinka emphasizes the transformative power of gen-AI in healthcare, urging action amid workforce shortages.  Tune in and learn how healthcare revenue cycles are being transformed through the power of generative AI solutions!  Resources:  Watch the entire interview here.  Connect with and follow Malinka Walaliyadde on LinkedIn here. Learn more about AKASA on their LinkedIn and website. Email Malinka directly here.

Healthy Co-opetition in healthcare drives innovation and solves industry challenges effectively. In this episode, Srinivas Velamoor, President and Chief Operating Officer for Corporate Strategy at NextGen Healthcare, delves into the significance of what he calls healthy Co-opetition in the industry, exemplified by the recent DOJ antitrust investigation into United Healthcare. He discusses the implementation of AI in clinical documentation, highlighting both its potential and real-world challenges. Sri also explores how AI can revolutionize care delivery by streamlining processes such as note-taking and decision support for physicians. Additionally, he emphasizes the importance of placing the patient at the center of care and describes innovative solutions like a comprehensive digital front door for a seamless patient experience. Tune in to gain valuable insights into the evolving landscape of healthcare technology and how collaborative efforts can drive positive change! Resources:  Connect with and follow Srinivas on LinkedIn here. Learn more about NextGen Healthcare on LinkedIn and their website.

How important is the role of social determinants of health in the context of mental healthcare, particularly for children and adolescents? In this episode, Saul interviews Malekeh Amini, Founder & CEO at Trayt.Health and Roshni Koli, Chief Medical Officer Meadows Mental Health Policy Institute, share their personal journeys and insights into the future of mental healthcare, shedding light on the crucial role of social determinants of health, the impact of data in mental healthcare delivery, and the need for policy changes to drive equitable access and early intervention. Malekeh Amini and Dr. Roshni Kohli emphasized the importance of understanding an individual's environment, recognizing that factors such as trauma, family support, and childhood experiences greatly influence mental health symptoms and treatment outcomes. Both guests highlight the need for comprehensive data collection and analytics in mental health, emphasizing the role of technology and AI as tools to empower clinicians and provide better, more informed care for patients. Dr. Roshni Kohli and Malekeh Amini underscore policymakers' need to focus on standardization, consistency, and equitable access to mental healthcare.  Tune in for a compelling and insightful discussion that offers practical advice and calls to action in mental healthcare. Resources: Connect with and follow Malekeh on LinkedIn. Follow Trayt on LinkedIn and visit their website. Connect with and follow Roshni on LinkedIn. Follow Meadows Mental Health Policy Institute on LinkedIn and visit their website.

Sometimes, the most challenging aspect of an injury is not the physical pain but the mental anguish it brings. In this episode, Saul Marquez welcomes Grant Archard, an Australian Army veteran, to share his inspiring journey with Mainstay Medical's ReActiv8 therapy. Grant's military career shifted in 2005 when a parachuting accident caused severe back injuries, leading to persistent pain that affected his daily life. Despite trying various treatments, including radiofrequency injections, only temporary relief was found until he discovered the ReActiv8 implant, a less invasive option focusing on muscle repair. Emphasizing the mental and physical challenges of chronic pain, Grant encourages others to persevere in seeking effective treatments, sharing his transformative experience of not only managing pain but also reclaiming an active lifestyle, including completing an Ironman competition. Tune in to learn about Grant's remarkable journey, the impact of ReActiv8 therapy, and the crucial role mental health plays in overcoming chronic pain! Resources:  Check more episodes of this Thought Leadership Series here. Watch the entire interview here. Learn more about Grant and his life-changing story in this article. Discover more about Mainstay Medical on their LinkedIn and website. Read about the Mainstay’s ReActiv8 program here.

AI hype is high, but real use cases need exploration for practical applications. In this episode, Saul Marquez interviews Latif Khalil, CEO, and Nagesh (Dragon) Bashyam, CTO, of InteropX at HIMSS 2024, where they aim to connect with customers face-to-face and stay updated on healthcare technology trends. InteropX, founded in 2016, specializes in creating virtual data pipelines between payers and providers, ensuring up-to-date and usable clinical data for value-based care. Latif has extensive experience in technology and company management while Dragon is a technical expert in healthcare standards and regulations, and throughout this conversation, they emphasize the importance of focusing on business operations while letting technology experts handle data integration and maintenance. They also discuss the growing acceptance of healthcare standards alongside the ongoing exploration of practical applications amidst the persistent AI hype. Tune in and learn how InteropX can streamline data management for improved healthcare outcomes! Resources:  Watch the entire interview here. Connect with and follow Latif Khalil on LinkedIn. Connect with and follow Nagesh Bashyam on LinkedIn. Learn more about InteropX on their LinkedIn and website. Email Latif here.

Technology can either improve the patient care journey or make it horribly worse. In this episode, Mark Townsend discusses his journey from cardiologist to healthcare innovator, emphasizing the need for tools in patient care, leveraging technology for improvements like sepsis management and conversational AI for dementia care. He highlights EHR limitations, advocating for third-party development to enhance capabilities, and underscores innovation's role in empowering providers and containing costs through AI and streamlined workflows. Tune in and learn how advancements in technology are reshaping the future of healthcare delivery! Resources: Connect and follow Mark Townsend on LinkedIn. Follow Bon Secours Mercy Health on LinkedIn. Discover the Bon Secours Mercy Health Website! About Memora Health: Memora Health, the leading intelligent care enablement platform, helps clinicians focus on top-of-license practice while proactively engaging patients along complex care journeys. Memora partners with leading health systems, health plans, and digital health companies to transform the care delivery process for care teams and patients. The company’s platform digitizes and automates high-touch clinical workflows, supercharging care teams by intelligently triaging patient-reported concerns and data to appropriate care team members and providing patients with proactive, two-way communication and support.

There is an urgent need to balance tech innovation with robust healthcare policies and patient-centric ethical considerations. In this episode, we sit down with Dr. Harvey Castro as he shares his vision for a future where AI and human expertise work hand in hand to deliver exceptional patient care and improve health outcomes. He shares his vision for a future where AI and human expertise work hand in hand to deliver exceptional patient care and improve health outcomes. Tune in and uncover why embracing AI is not just a choice but a necessity for the future of healthcare! Resources: Connect with and follow Harvey Castro on LinkedIn. Visit Harvey Castro’s website! Follow Helpp.ai on LinkedIn and explore their website! Discover Harvey’s books here.

Revolutionizing stroke rehabilitation through transformative soft robotics technology empowers patients and contributes to the cutting edge of healthcare and innovation. In this episode, Rowan Armstrong, the CEO of Bioliberty, shares his incredible journey in engineering and entrepreneurship and how it led to the development of innovative stroke rehabilitation technology. He introduces and explains the unique features of their product, Lifeglove, and the workings of the virtual therapy environment. Throughout this conversation, Rowan discusses how Bioliberty's technology differs from existing solutions in the market by focusing on seamless integration into clinical workflows, prioritizing user experience, and utilizing soft robotics to make the technology more comfortable and approachable for patients. He also highlights the importance of partnerships and engaging with stroke rehabilitation clinics in the US to further develop and validate their technology. Tune into this episode as Rowan provides insights, advice, and a glimpse into the future of healthcare technology! Resources:  Find out more about the Esper thought leadership series here. Watch the entire interview here. Connect with and follow Rowan Armstrong on LinkedIn. Follow Bioliberty’s LinkedIn and website. Learn more about Esper on LinkedIn and their website.

In order to ensure a fair and accessible future, it's imperative to cut down on healthcare expenses. In this episode, Dan Wilson, founder and CEO of Moxe Health, discusses how their team unlocks the power of clinical data to drive payment and operations. He shares how Moxe is making it easier to share data and insights, which ultimately drives down costs and improves care. Throughout this conversation, Dan unravels Moxe's mission to forge interoperability in healthcare tech, streamline payer-provider relationships, and, most importantly, drive affordability for all. His unique approach sidesteps the typical jargon of software talk and zeroes in on solving real-world problems with human empathy and innovative technology.  Get ready to understand how Moxe is not just a software platform but a beacon for collaboration and efficiency in the complex world of healthcare. Resources:  Find out more about the KLAS thought leadership series here. Watch the entire interview here. Connect with and follow Dan Wilson on LinkedIn. Follow Moxe Health on LinkedIn. Discover the Moxe Health Website.

Documentation burden and burnout among clinicians are significant challenges exacerbated by the pandemic. In this episode, Saul interviews Matt Troup, Clinical Director at Abridge. They start the recording virtually and then run into each other at HIMSS for a two-part interview that concludes with insights and updates from Abridge at the HIMSS show floor. Discusses the impact of generative AI in healthcare, highlighting as well the challenges clinicians face with documentation burden and burnout exacerbated ever since the COVID-19 pandemic. He explains how Abridge aims to alleviate this burden by using AI to streamline clinical documentation, saving clinicians time and allowing them to focus on patient care. Matt emphasizes the importance of trust and clinician adoption, noting Abridge's rigorous verification process and real-time optimization capabilities. He envisions a future where AI not only improves documentation efficiency but also aids in revenue cycle management and identifies biomarkers for clinician and patient wellness.  Tune in to learn how Abridge is revolutionizing healthcare documentation and supporting clinician well-being! Resources:  Watch the entire interview here.  Connect with and follow Matt on LinkedIn here. Learn more about Abridge on LinkedIn and their website.

While many insurance plans include preventive care, Curative’s distinctive feature is providing 100% coverage for all in-network care to actively promote prevention. In this episode, Fred Turner, co-founder and CEO of Curative, shares insights into the dire need for transformation in employer-sponsored health insurance, addressing the issues faced by both employees and employers. He discusses the company's unique model that focuses on providing preventative care with zero out-of-pocket costs for members during the first 120 days. Fred also emphasizes the importance of simplifying the healthcare system and highlights the positive impact Curative's approach has on both employees and employers. Fred sheds light on the skepticism and reluctance of employers to adopt new health plans but emphasizes the significant impact experienced by those who embraced Curative's approach.  Tune in to learn more about the inspiring work Fred and his team are doing to revolutionize healthcare and improve access to quality care. Resources: Connect with and follow Fred Turner on LinkedIn. Follow Curative on LinkedIn and visit their website.

Cybersecurity breaches in healthcare demand industry-wide support and collaboration. In this episode at HIMSS 2024, Steven Low, President of KLAS Research, and Boyd Stewart, VP of Payer-Provider Collaboration at KLAS, reflect on the recent Best in KLAS event, which celebrated excellence in healthcare with a record-breaking turnout of over 700 attendees. Boyd highlights the importance of measuring payer-provider collaborations, emphasizing the need to focus on success stories rather than just challenges. Steve discusses the impact of recent cybersecurity breaches in healthcare, stressing the need for collaboration and support within the industry. The conversation touches on the evolving role of AI in healthcare solutions, with a shift towards tangible outcomes and real applications, and encourages listeners to take an active role in their healthcare, ask thought-provoking questions, and stay informed about industry developments. Tune in and learn how collaboration, cybersecurity, and AI are shaping the future of healthcare, and discover how you can make a difference in improving healthcare outcomes! Resources:  Watch the entire interview here. Connect with and follow Steven Low on LinkedIn here. Follow and connect with Boyd Stewart on LinkedIn here. Learn more about KLAS Research on LinkedIn and their website. Listen to Steve’s previous interview on the podcast here. Find out more about Best in KLAS Rankings here.

Join us for the inaugural episode of "The Future of AI in Health" podcast, where we unveil the transformative potential of Artificial Intelligence (AI) in healthcare. Led by Dr. Jenny Yu, Chief Health Officer at Healthline Media, and Saul Marquez, healthcare entrepreneur and founder of Outcomes Rocket, this series aims to demystify AI's impact on healthcare. In this episode, Bruce Brandes, the President of care.ai, explores the topic of ambient intelligence and its potential to transform healthcare delivery in hospitals. He shares insights into the current challenges in healthcare and how ambient intelligence can make a significant impact in addressing workforce shortages, improving operational efficiency, and enhancing patient outcomes. Bruce also explores specific use cases and success stories of implementing this technology, as well as addressing concerns around AI and privacy in healthcare.  Tune in to this thought-provoking discussion on the future of AI in healthcare with a focus on how it can revolutionize care delivery. Resources:  Check more episodes of this Thought Leadership Series here. Watch the entire interview here. Connect with and follow Bruce Brandes on LinkedIn. Learn more about care.ai on LinkedIn and their website. Listen to Bruce’s previous episode on the Outcomes Rocket here. Connect with and follow Jenny Yu on LinkedIn. Learn more about Healthline Media on LinkedIn and their website.

Empathetic and collaborative leadership is essential for driving transformative change in healthcare systems. In this episode, Sara Hurley, former Chief Dental Officer of NHS England, discusses the vital integration of dental care across various systems and models, emphasizing the need for innovative ideas to strengthen the mouth-body connection and addressing systemic health issues. She also advocates for empathetic and collaborative approaches to drive transformative change in oral health, underscoring the long-term benefits of prevention and wellness initiatives. Tune in and learn the significance of empathy, collaboration, and innovative thinking in advancing oral health and healthcare systems overall! Resources: Connect with and follow Sara Hurley on LinkedIn.  Learn more about NHS England on LinkedIn and their website. Discover more about the Glo Good Foundation x Let Love Rule event here!

Transparency in data handling builds trust, which is essential for healthcare decision-making. In this fascinating episode, Kevin Field, President of Clearsense, discusses the importance of data maturity and how Clearsense helps organizations organize and utilize their data effectively. He highlights the significance of trust in healthcare data and explains how Clearsense ensures data security and compliance through HITRUST certification and SOC2 compliance. Throughout the interview, Kevin emphasizes the practical steps organizations can take to become data-driven, such as starting small and prioritizing data governance. He also addresses common challenges faced by organizations in leveraging their data and stresses the value of data in driving cost reductions, efficiency improvements, and better insights in healthcare.  Tune in and learn how to harness the power of data to transform healthcare! Resources:  Watch the entire episode here.  Connect with and follow Kevin Field on LinkedIn here. Learn more about Clearsense on LinkedIn and their website. Contact Kevin via email here.

Every healthcare leader should collaborate with like-minded people to drive transformation in the industry while leveraging industry-leading expertise and preferred partnerships. In this episode at HIMSS 2024, Jake Shepherd, president at BUILT Global, and Zack Tisch, Senior Vice President of Healthcare at Pivot Point Consulting, discuss the partnership between their companies to collaborate to offer digital solutions in healthcare, aiding clients in strategy, engineering, and innovation. They both highlight the importance of leveraging existing technologies and partnerships to drive impactful change in healthcare. Jake and Zack share insights from HIMSS, noting a renewed energy and emphasis on taking action and sharing outcomes. They express excitement about accelerating outcomes and embracing a product mindset to enhance the patient experience and advocate for collaboration, learning from peers, and taking calculated risks to drive effective change in healthcare. Tune in and learn how to leverage existing resources, collaborate effectively, and drive meaningful change in healthcare! Resources:  Watch the entire episode here. Connect with and follow Zack Tisch on LinkedIn here. Learn more about Pivot Point Consulting on LinkedIn and their website. Connect with and follow Jake Sheperd on LinkedIn here. Learn more about BUILT Global on LinkedIn and their website.

Marketing can play a huge role in improving health outcomes. In this episode, Craig Douglass, Chief Growth Officer at Digitas Health, discusses his focus on integrating creativity, media, and technology in healthcare communications. He highlights the opportunity to use marketing for good, emphasizing the positive impact of engaged healthcare consumers on outcomes. Craig delves into the challenges pharmaceutical brands face, highlighting the need for responsiveness and overcoming fragmentation. He also urges pharmaceutical marketers to focus on making connections within their marketing systems.  Tune in and learn how to navigate the evolving landscape of healthcare marketing to drive better outcomes! Resources: Connect with and follow Craig Douglass on LinkedIn. Follow Digitas Health on LinkedIn. Visit Digitas Health on their Website.

Cybersecurity in healthcare is evolving, requiring a new level of resilience. In this episode, Erik Decker, Vice President and Chief Information Security Officer at Intermountain Health, shares insights from the Cybersecurity Forum and discusses the recently launched strategic plan for healthcare cybersecurity. Developed over 20 months with industry experts, the plan aims to address critical industry challenges by 2029, identifying key healthcare trends, including emerging technologies and financial distress, and outlining ten high-level goals and twelve objectives. Erik emphasizes the need for collaboration between organizations, industry groups like the Health Sector Coordinating Council, and government agencies to achieve cybersecurity resilience. With the healthcare ecosystem's interconnected nature, he also stresses the importance of collective action in securing critical infrastructure.  Tune in to learn more about the strategic plan and how you can contribute to healthcare cybersecurity! Resources:  Watch the entire interview here. Connect with and follow Erik on LinkedIn here. Learn more about Intermountain Health on LinkedIn and their website. Learn more about and support the Health Industry Cybersecurity- Strategic Plan here.

Addressing the root causes of acne through diet and lifestyle modifications promotes overall skin health.  In this episode, Leigh Brandon, a seasoned practitioner of functional medicine specializing in treating chronic acne, delves into his personal journey of overcoming acne through holistic approaches. He emphasizes the importance of diet, lifestyle modifications, and understanding the root causes of skin issues to tackle acne and skin conditions. Join us and discover how addressing internal imbalances through diet and lifestyle changes can lead to clearer skin and improved overall health! Resources: Connect with and follow Leigh Brandon on LinkedIn. Learn more about Leigh’s transformative methods here! Buy Leigh’s book, Eliminating Adult Acne for Good, here.

Esper's platform plays a pivotal role in facilitating rapid device deployment and seamless software updates across various industry use cases, including healthcare. In this first episode of the Tech Rx series, Yadhu Gopalan, co-founder and CEO of Esper, talks about the transformation of healthcare through innovative device management solutions and sheds light on how Esper's innovative platform is revolutionizing the way devices are deployed and updated, especially in the burgeoning sector of home healthcare. He discusses the emerging use cases in healthcare, from remote patient care to clinical trial management. In this conversation with host Saul Marquez, Yadhu delves into the strategic moves businesses should consider, like choosing the right hardware partner and understanding the true cost of ownership. He also explains how Esper helps navigate the complexities of device provisioning, software updates, and tackling hardware failures. Tune in and discover how modern tech solutions like Esper pave the way for a more robust, connected, and efficient future. Resources:  To find out more about the Esper thought leadership series, click here. Watch the entire interview here. Connect with and follow Yadhu on LinkedIn here. Learn more about Esper on LinkedIn and their website.

AI-driven virtual agents are revolutionizing call centers by handling mundane inquiries, freeing up staff for more personalized patient interactions. In this episode, Joseph Hernandez, the Vice President of Channel Sales at BluIP, highlights the exciting opportunity of healthcare technology advancements that will improve population health and enhance the patient experience. Specializing in AI and virtual agents for healthcare, BluIP underscores the importance of digital transformation, emphasizing the necessity for automation and sophisticated technologies to manage vast data and improve care quality. Throughout this conversation, Joe discusses exciting technological innovations like AI-driven virtual agents and ambient recording, which facilitate efficient patient care and physician workflows by reducing administrative burdens. He explains how BluIP's efforts focus on making healthcare technology accessible and equitable, particularly for underserved communities, by providing affordable solutions and fostering partnerships. Tune in and discover how BluIP is revolutionizing healthcare technology for better patient outcomes! Resources:  Connect with and follow Joe on LinkedIn here. Learn more about BluIP on LinkedIn and their website.

Are you thinking about the user experience? And if you are, kudos to you. If you're not, it's time. In this episode, Geoff McCleary, VP of Global Connected Health Lead at Capgemini, delves into the intersection of innovation and connected medtech devices in the healthcare industry. Drawing on his personal experience with his son's type 1 diabetes diagnosis, Geoff emphasizes the transformative power of technology in healthcare. He discusses the challenges of balancing innovation with strategic focus, highlighting the need for a well-defined approach. Geoff sheds light on the potential of connected medtech devices to revolutionize patient care, citing examples of improved outcomes and alternative value models. The conversation underscores the importance of user experience, with Geoff offering insights into how Capgemini navigates the complex landscape of patient-centric solutions.  Tune in and learn about the crucial role of innovation in shaping the future of healthcare. Resources: Connect with and follow Geoff on LinkedIn. Follow Capgemini on LinkedIn. Visit the Capgemini website here.

Digital transformation in healthcare empowers patients to become active participants in their health journey. In this episode, Dr. Rob Fraser, Chief Scientific Officer, President, and co-founder of Molecular YOU Corporation, discusses the transformative potential of digital health in patient engagement and empowerment. He explains how Molecular YOU specializes in personalized medicine, analyzing over 250 blood markers to assess disease risk and provide early interventions. Throughout this conversation, Rob highlights the role of dynamic factors, such as lifestyle and environment, in shaping health outcomes, along with the significance of wearable monitoring devices. He also shares compelling examples of Molecular YOU's impact, including early detection of conditions like Alzheimer's and autism, as well as life-saving interventions, like identifying pancreatic cancer in its early stages.  Tune in to the full episode for insights into the future of personalized medicine and proactive health management! Resources:  Connect with and follow Rob Fraser on LinkedIn here. Learn more about Molecular YOU on LinkedIn and their website.

A hybrid delivery model in cardiovascular care can drive better patient outcomes by bridging the gap between traditional and value-based approaches. In this episode, Ian Koons discusses the gaps in traditional cardiovascular care, emphasizing the need for a hybrid delivery model to improve patient outcomes, and highlights the challenges cardiologists face in transitioning to value-based care. Tune in to learn more about how Karoo Health is revolutionizing cardiovascular care delivery and making a difference in patients' lives! Resources: Connect and follow Ian Koons on LinkedIn. Follow Karoo Health on LinkedIn. Discover the Karoo Health Website! About Memora Health: Memora Health, the leading intelligent care enablement platform, helps clinicians focus on top-of-license practice while proactively engaging patients along complex care journeys. Memora partners with leading health systems, health plans, and digital health companies to transform the care delivery process for care teams and patients. The company’s platform digitizes and automates high-touch clinical workflows, supercharging care teams by intelligently triaging patient-reported concerns and data to appropriate care team members and providing patients with proactive, two-way communication and support.

Optimizing care while centering it around the patient allows for innovation without compromising quality. In this episode, Bryan Carey and Jane Whang spotlight the innovative assisted hygiene model of Benevis, where dental assistants support hygienists, ensuring efficient care delivery to millions in 120 underserved areas. Bryan emphasizes the integration of oral care with overall health, drawing from experiences in the emergency room business to underscore the role of information sharing in improving outcomes, while Jane advocates for educating individuals, particularly children, on the significance of oral health, promoting collaborative efforts among public health teams, businesses, and foundations such as Glo Good. Tune in and learn how collaborative efforts can shape a healthier future for children and families! Resources: Connect with and follow Bryan Carey on LinkedIn.  Learn more about Benevis on their LinkedIn and website. Connect with and follow Jane Whang on LinkedIn.  Discover more about the Glo Good Foundation here.

Continuous innovation is key to staying relevant and effective in the ever-evolving healthcare industry. In this episode, Scott Hondros, Vice President of Services, Commercialization, and Strategy at CenTrak, narrates his journey into healthcare, inspired by his wife's complex pregnancy, which led him to appreciate the various roles within hospitals. CenTrak aims to enhance efficiency in healthcare settings by providing software, hardware, and services to automate processes and improve patient care, and in this interview, Scott explains how they focus on room-level locating technology, catering to patient, clinician, and device tracking needs. He highlights how their solutions address challenges like staff safety and equipment maintenance, aiming to alleviate operational burdens and improve patient outcomes. Scott also emphasizes continuous innovation and the use of technologies like AI and mobile devices to enhance operational and clinical efficiencies, urging listeners to engage with frontline staff for better solution alignment. Tune in and learn how CenTrak is revolutionizing healthcare operations for the better! Resources:  Watch the entire interview here. Connect with and follow Scott on LinkedIn here. Learn more about CenTrak on LinkedIn and their website.

Generative AI has tremendous potential to address workforce challenges in healthcare. In this episode, Kaveh Safavi, the Senior Managing Director of Global Health at Accenture, delves into the importance of leveraging technology, specifically generative AI, to transform the future of healthcare and alleviate the current workforce challenges. Kaveh discusses the potential of generative AI in healthcare, highlighting its ability to support and augment various language-based tasks, leading to enhanced productivity and efficiency. He also cautions healthcare organizations about the responsible use of this technology, emphasizing the importance of understanding its limitations and ensuring the protection of patient privacy. Tune in as the demand for accessible and timely healthcare continues to rise. This episode provides valuable insights into how generative AI can revolutionize the industry and address some pressing challenges we face today. Resources: Connect with and follow Kaveh Safavi on LinkedIn. Follow Accenture on LinkedIn. Visit the Accenture website here.

A groundbreaking restorative neurostimulation therapy for chronic mechanical low back pain is addressing its root cause and providing significant relief. In this episode, Simon Thomson, founder of Pain and Neuromodulation Consulting Ltd, shares insights on the groundbreaking work he's doing for chronic mechanical low back pain. He explains how ReActiv8 involves a restorative neurostimulation mechanism of action to address multifidus dysfunction caused by overloaded soft tissues, muscles, bones, and joints, aiming to restore muscle function gradually over time. Dr. Thomson emphasizes the therapy's success in both older and younger patient cohorts and highlights its advantages over traditional palliative back pain management methods. He also discusses the results of post-market clinical studies, which show similar benefits for both younger and older patient populations and a positive long-term impact.  This episode is a must-listen for all those seeking effective alternative solutions for chronic mechanical low-back pain who might benefit from the transformative potential of ReActiv8 therapy. Resources:  Check more episodes of this Thought Leadership Series here. Watch the entire interview here. Connect and follow Simon Thomson on LinkedIn and X. Visit Simon Thomson’s website and email him here. Listen to a previous Outcomes Rocket episode about ReActiv8 here. Read Simon Thomson’s insightful paper on restorative neurostimulation for chronic mechanical low back pain here.

With regulatory changes, patients now possess control over their medical records, and MatchRite Care's app enables them to share their health data, shaping the future of healthcare. In this episode, Chris Jones, the CEO of MatchRite Care, discusses how MatchRite Care is transforming the healthcare landscape and the evolution of medical records management, highlighting the significance of patient empowerment and engagement. Chris opens up about the hurdles of aligning a customer-centric vision with investor expectations, especially given their commitment to self-funding.  Join Jim and Chris as they discuss key healthcare opportunities and challenges, the impact of patient-centric data on AI, and the need for secure, interoperable platforms. Resources: Connect with and follow Chris on LinkedIn. Discover more about MatchRite on Linkedin and the website.

In an atmosphere of transparency and collaboration between sales and marketing teams, alignment of efforts towards common objectives is fostered. In this episode, Danielle D'Amico, Regional Manager at Stryker, shares valuable insights on the importance of collaboration between sales and marketing. Throughout the interview, she emphasizes the significance of understanding both sales and marketing, highlighting that marketing provides a broad perspective of the industry, while sales offers depth and intimacy with customers in the trenches. Danielle debunks the misconception of friction between the two functions and stresses the importance of trust, communication, and a shared commitment to common goals in fostering a collaborative culture. She also discusses the critical role of data integrity in building trust and credibility between sales and marketing teams. Tune in as Danielle provides practical advice for creating a collaborative culture and leveraging data to drive faster growth. Resources:  Check more episodes of this Thought Leadership Series here. Watch the entire interview here. Connect with and follow Danielle D'Amico on LinkedIn here. Learn more about Stryker on LinkedIn.  Learn about the demo with AcuityMD.

Getting involved allows individuals to shape the future of healthcare and contribute to the development of smart care facilities. In this episode, Steve Lieber, an Independent Consultant, discusses the exciting development of the Smart Hospital Maturity Model, which aims to bring order to the adoption of smart care technologies in healthcare facilities. Drawing on his past involvement in developing the EMR Adoption Model, Steve emphasizes the need for a structured approach to measuring the adoption of smart technologies in healthcare, similar to the EMRAM model. He stresses the importance of considering various dimensions, including clinical care, efficiency, human factors, environmental factors, and processes, highlighting the involvement of key stakeholders, including healthcare executives, CHIME, and other organizations, in shaping the model. Steve explains how the model will provide actionable insights to participating facilities, helping them identify opportunities for improvement and benchmark their progress, and discusses the progression framework of the model, which ranges from basic point solutions to more advanced platforms integrating smart technologies. Tune in and learn how you can contribute to the advancement of smart care facilities today! Resources:  Watch the entire interview here.  Connect with and follow Steve Lieber on LinkedIn here. Listen to Steve’s previous interview on the podcast here. 

Engaging in partnerships can lead to much more profound and widespread change. In this episode, Judith Kulich, Managing Principal - Patient Health & Equity and Americas West Region at ZS, shares valuable insights and perspectives on the topic of health equity partnerships in the healthcare industry. Judith delves into the expanding focus of healthcare organizations to address broader drivers of health beyond genetics and medical care and how they adapt to address social determinants of health. She discusses the importance of partnerships in tackling health equity, providing examples of successful collaborations between healthcare organizations, community-based organizations, and other stakeholders. The conversation also delves into the challenges and key strategies for forging effective health equity partnerships, along with the essential elements to ensure the success and replicability of these partnerships. Throughout the interview, Judith emphasizes the importance of collaboration and the collective effort required to drive change in health equity. Stay tuned as we uncover the thoughtful approach to health equity and the innovative strategies shaping the future of healthcare. Resources: Connect with and follow Judith Kulich on LinkedIn. Follow ZS on LinkedIn. Visit the ZS website here.

Clinicians need a clear understanding and guidance on how to effectively use AI in their daily practice. In this episode, Saul Marquez hosts a lively discussion with Reena Sooch, partner at Day One Strategy, and Arti Pullins, President and Chief Health Officer at QuestionPro, on the ClinicAI Companions Report, which delves into the landscape of generative AI in healthcare to explore its adoption, usage, and challenges faced by clinicians. Reena and Arti highlight key findings, revealing that while there's significant awareness of generative AI among clinicians, there's a considerable gap in understanding and utilization. They explain how the report also uncovers concerns around trust, training, and policy implementation among clinicians, signaling the need for thoughtful integration and education. Arti and Reena urge innovators in the space to leverage insights from the report and tailor their solutions to the specific needs of healthcare providers, emphasizing the importance of solving real problems and ensuring clarity in technology applications to drive meaningful change in healthcare. Tune in and learn how to navigate the evolving landscape of AI in healthcare to drive better outcomes for patients and providers alike! Resources:  Connect with and follow Reena on LinkedIn here. Learn more about Day One Strategy on LinkedIn and their website. Connect with and follow Arti on LinkedIn here. Learn more about QuestionPro on LinkedIn and their website. Read more about the ClinicAI Companions Report here. Listen to Reena’s previous interview on the podcast here.

The rise of Dental Service Organizations is propelled by dentistry's recession and pandemic resilience. In this episode, Brian Colao talks about the trends and dynamics within the DSO industry and its attractiveness to non-dentist investors. He explores the profound impact of artificial intelligence on dentistry, discusses DSOs' influence on technology adoption, predicts ongoing industry growth and consolidation, addresses challenges for individual dentists, and offers advice on structuring practices for future transactions. Tune into this conversation for insights into the evolving landscape of dental practices and the role of DSOs in shaping the industry! Resources: Connect with and follow Brian Colao on LinkedIn. Follow the Dykema on LinkedIn. Visit the Dykema Website! Learn more about the annual Dykema DSO Conference here! Check out how Brian Colao’s special trip to the dentist with game-changing innovations went here!

Recent cyber attacks on healthcare organizations highlight the critical importance of safeguarding patient care and safety against technological vulnerabilities. In this episode, Greg Garcia, Executive Director of the Health Sector Coordinating Council, announces the launch of the Health Industry Cybersecurity Strategic Plan, highlighting the urgent need for cybersecurity measures in healthcare. The strategic plan outlines seven industry trends, ten major goals, and twelve action items to achieve cybersecurity resilience by 2029. Greg discusses emerging technological trends like wearable devices and artificial intelligence, which pose new cybersecurity challenges, and encourages listeners to read the plan and identify actions relevant to their organizations as well as possible individual contributions in implementing cybersecurity measures.  Tune in and learn how you can contribute to safeguarding healthcare data and patient safety before it’s too late! Resources:  Watch the entire interview here.  Connect with and follow Greg on LinkedIn here. Visit the Health Sector Coordinating Council‘s website and read about their strategic plan.

Even in a non-military population, chronic back pain is overwhelmingly the number one cause of disability and quality of life reduction worldwide. In this episode, Dr. Gabriel Pagani, a Mayo Clinic-trained, double-board-certified interventional and surgical pain management neurologist, discusses the prevalence and significance of chronic low back pain within the military. Gabriel discusses the link between military service and chronic back pain, attributing it to multifidus muscle dysfunction and its impact on spine stability. He underscores the challenges faced by active-duty personnel and veterans, emphasizing the role of ReActiv8, a minimally invasive procedure addressing multifidus dysfunction, in improving both physical and mental well-being. Despite its proven benefits, the slow adoption of ReActiv8 in the military community prompts Dr. Pagani to call on healthcare providers to explore this innovative treatment. Tune in and learn about the revolutionary ReActiv8 technology, a potential game-changer in restoring spinal function and improving the quality of life for those suffering from chronic low back pain! Resources:  Watch the entire interview here. Connect with and follow Gabriel Pagani on LinkedIn.  Learn how ReActiv8 has relieved low back pain for individuals here. Read about the Mainstay’s ReActiv8 program here.

Balancing regulation with innovation is crucial when it comes to AI and healthcare. In this episode, Shannon Klinger, the Chief Legal Officer and Corporate Secretary at Moderna, shares her inspiring journey, emphasizing the pivotal role of AI in Moderna's research and development. She highlights how AI and digital technology are at the core of Moderna's strategy, significantly increasing mRNA production for clinical trials, including during the COVID-19 pandemic. Shannon stresses that each day can impact and save patients' lives, and she advocates for the harmony between speed and innovation. Finally, she explores the healthcare sector's need to find a balance between regulating AI and fostering innovation. Tune in to discover how Moderna leverages technology to democratize healthcare solutions, making a profound difference in people's lives. Resources: Connect with and follow Shannon Klinger on LinkedIn. Follow Moderna on LinkedIn. Discover the Moderna Website. Check out the mRNA Access Website. Visit Moderna’s Charitable Foundation Website. Listen to Shannon’s previous interview here.

Continuous improvement is achieved through an evaluate-learn-adjust cycle, utilizing tools such as AcuityMD's pipeline tool to enhance company predictability and viability. In this episode, Rob Brown, Chief Commercial Officer at Bolt Navigation, shares invaluable insights on hiring and maintaining top sales talent in Medtech. He talks about how he builds successful commercial teams, identifying key qualities in candidates, and leveraging resources such as innovative technologies to support continuous learning and improvement within organizations. Rob emphasizes the critical role of resourcefulness and resilience in hiring top sales talent, especially in startups, and discusses the significance of using data to make informed hiring decisions by evaluating resume patterns to behavioral-based questions. Rob underscores the importance of constant adaptation and improvement by explaining his "evaluate, learn, and adjust" process. Tune in to discover valuable tips and experiences shared by Rob Brown in this insightful episode! Resources:  Check more episodes of this Thought Leadership Series here. Watch the entire episode here. Connect with and follow Rob Brown on LinkedIn here. Learn more about Bolt on LinkedIn and their website. Learn about the demo with AcuityMD.